Troubleshooting

Problem

Suggestion

 

 

My Caller ID isn’t

• Caller ID is a subscription service.. You must subscribe to this service for this feature to work on

working..

your phone..

 

• Your caller must be calling from an area that supports caller ID..

 

• Both you and your caller’s telephone companies must use caller ID compatible equipment..

 

 

My answering machine

• Make sure system is turned ON (the ON/OFF key is illuminated)..

is not recording

• Make sure the announce only feature is set to OFF..

messages..

 

I cannot hear recorded

• Using the base volume control, raise the volume to a comfortable listening level..

messages..

 

 

 

CL is flashing in the

• You need to set the day and time.. Refer to the section(s) on setting day and time in this

base message display

user’s manual..

window..

• Make sure announce only feature is set to OFF

Common cure for

If the unit does not seem to be responding normally, then try putting the handset in its base.. If it

electronic equipment..

does not seem to respond, do the following (in the order listed):

1..Disconnect the power to the base..

2..Disconnect the handset battery, and spare battery, if applicable..

3..Wait a few minutes..

4..Connect power to the base..

5..Re-install the battery(ies)..

6..Wait for the handset to re-establish its link with the base.. To be safe, allow up to one minute for this to take place..

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ADDITIONAL INFO 41

Additional Information

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VTech ia5876, ia5877, ia5874 user manual My Caller ID isn’t