Troubleshooting
Problem | Suggestion | |
I get noise, static, or | • Other electronic products can cause interference with your cordless phone.. Try installing your | |
weak signal even when |
| phone as far away as possible from these types of electronic devices such as: wireless routers, |
I’m near the base.. |
| radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal |
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| computers, kitchen appliances and other cordless phones.. |
| • | Microwaves operate on the same frequency as your phone.. It is normal to experience static |
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| on your phone while the microwave oven is operating.. Do not install this phone in the same |
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| outlet or near the microwave.. |
| • If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge | |
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| protector) into a different location.. If this solves the problem, |
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| farther apart from one another, or use a different surge protector.. |
| • Relocate your phone to a higher location.. The phone will likely get better reception when not | |
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| installed in a low area.. |
| • If the other phones in your home are having the same problem, the problem is in your wiring | |
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| or local service.. Contact your local telephone company (charges may apply..) |
I hear other calls while | • | Disconnect your base unit from the telephone jack, and plug in a regular telephone.. If you |
using my phone.. |
| still hear other calls, the problem is probably in your wiring or local service.. Call your local |
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| telephone company.. |
I hear interference in | • Make sure the power cord is plugged in.. | |
the handset, and none |
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of the keys or buttons |
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work.. |
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32 | www.vtechphones.com |
