Troubleshooting

Problem

Suggestion

 

 

My handset does not

• Make sure you have the ringer activated.. Refer to the section(s) on ringer selection in this

ring when I receive

user’s manual..

a call..

• Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.

 

Make sure the power cord is plugged in..

 

• You may be too far from the base unit..

 

• Charge the battery in the handset for at least 16 hours.. For optimum daily performance, return

 

the handset to its base when not in use..

 

• You may have too many extension phones on your telephone line to allow all of them to ring..

 

Try unplugging some of the other phones..

 

• The layout of your home or office might be limiting the operating range. Try moving the base

 

to another location, preferably to a higher floor.

 

• If the other phones in your home are having the problem, the problem is in your wiring or local

 

service.. Contact your local telephone company (charges may apply..)

 

• Test a working phone at the phone jack.. If another phone has the same problem, the problem

 

is the phone jack.. Contact your local telephone company (charges may apply..)

 

• Other electronic products can cause interference with your cordless phone.. Try installing your

 

phone as far away as possible from electronic devices such as: wireless routers, radios, radio

 

towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,

 

kitchen appliances and other cordless phones

 

• Your line cord might be malfunctioning.. Try installing a new line cord..

 

 

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Additional information

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VTech IA5879 manual Try unplugging some of the other phones, To another location, preferably to a higher floor