General Problems (cont.) | Solutions |
The image appears multiple times on | ■ Do not extend the video cable. Do not use an input |
the display. | selector switch box. |
When a still image is displayed for a | ■ Use a screen saver or other power management feature. |
long period of time without refreshing |
|
the screen, an |
|
a short period of time. |
|
The color white does not display as white.
■Be sure the Cintiq color profile has been installed and is selected as the profile for use with your operating system and applica- tions. Verify also that the display is operating at the factory default settings. If that is not sufficient, then adjust color as nec- essary. For details on color management, refer to your operat- ing system and application documentation.
■Verify that the video cable and connectors are fully connected.
VGA Problems | Solutions |
The display ripples or flickers.
The display is not clear.
The display and LCD panel are not lined up. The display size is not correct.
■Open the OSD menu, go to the Reset menu, and select the Auto Adjust option. Then, if necessary, manually adjust pitch and phase.
■Verify that the display adaptor or video card matches the speci- fications for Cintiq.
■Adjust the refresh rate in the Display Properties control panel.
■As necessary, adjust contrast or brightness, pitch and phase.
■Set the display resolution of your video card to 1280 x 1024.
■Open the OSD menu, go to the Reset menu, and select the Recall option.
■As necessary, adjust pitch and phase, and horizontal and verti- cal position. Note that some video cards may not show the display in proper sizing.
The display ripples or shows a moiré pattern. The display color is not even.
■Open the OSD menu, go to the Reset menu, and select the Recall option.
■As necessary, adjust pitch and phase.
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