General Problems (cont.)

Solutions

The image appears multiple times on

Do not extend the video cable. Do not use an input

the display.

selector switch box.

When a still image is displayed for a

Use a screen saver or other power management feature.

long period of time without refreshing

 

the screen, an after-image remains for

 

a short period of time.

 

The color white does not display as white.

Be sure the Cintiq color profile has been installed and is selected as the profile for use with your operating system and applica- tions. Verify also that the display is operating at the factory default settings. If that is not sufficient, then adjust color as nec- essary. For details on color management, refer to your operat- ing system and application documentation.

Verify that the video cable and connectors are fully connected.

VGA Problems

Solutions

The display ripples or flickers.

The display is not clear.

The display and LCD panel are not lined up. The display size is not correct.

Open the OSD menu, go to the Reset menu, and select the Auto Adjust option. Then, if necessary, manually adjust pitch and phase.

Verify that the display adaptor or video card matches the speci- fications for Cintiq.

Adjust the refresh rate in the Display Properties control panel.

As necessary, adjust contrast or brightness, pitch and phase.

Set the display resolution of your video card to 1280 x 1024.

Open the OSD menu, go to the Reset menu, and select the Recall option.

As necessary, adjust pitch and phase, and horizontal and verti- cal position. Note that some video cards may not show the display in proper sizing.

The display ripples or shows a moiré pattern. The display color is not even.

Open the OSD menu, go to the Reset menu, and select the Recall option.

As necessary, adjust pitch and phase.

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