Cannot move the cursor where you want to on the screen, or the line you are drawing does not line up with the location of the pointer in paint applications.

Open the Pen Tablet control panel. Verify that PEN MODE is selected. If this does not help, click on the DEFAULT button to reestablish the default tablet to screen mapping. If you are still having difficulty, remove the tablet preferences (see next tip).

You suspect the tablet

Delete the tablet preferences as follows:

preferences may be corrupted,

Windows: Do a Search or Find for the TABLET.DAT file and delete it.

or want to make certain that all

The file should be in your Windows\System or Windows\System32

settings are at their factory

folder. Then restart your computer. When the tablet driver loads it will

defaults.

create a new preferences file with the factory default settings.

 

 

Macintosh: For a single user, delete the tablet preferences by first

 

choosing your HOME folder from the GO menu. Then open your home

 

LIBRARY folder. Within your home LIBRARY folder, open the

 

PREFERENCES folder and delete the COM.WACOM.TABLETPREFERENCES

 

file. Log out, then log back in. When the tablet driver loads it will create

 

a new preferences file with the factory defaults.

 

For multiple users, delete all tablet preferences by first opening the main

 

APPLICATIONS folder. Then open the TABLET folder and run the

 

REMOVETABLET utility. When the utility starts, click on the REMOVE ALL

 

PREFERENCE FILES button. Log out, then log back in. When the tablet

 

driver loads, it will create new preferences files with the factory defaults.

 

Note: Do not manually remove the WACOM TABLET.PREFPANE file from

 

the main LIBRARY PREFERENCEPANES folder. This file is only to be

 

removed when uninstalling the tablet software driver, and then only

 

when using the REMOVETABLET utility.

 

 

The computer does not go to

When you are not using the pen or cordless mouse, remove them from

sleep.

the tablet surface or the tablet will continue to send data, keeping the

 

computer awake.

When using the tablet the screen cursor is very erratic or jumps around.

On rare occasions the tablet may receive interfering radio frequencies from a computer monitor or nearby AM radio station. If you notice interference from a monitor, try moving the tablet at least six (6) inches away from the monitor, or change the monitor refresh rate or monitor resolution.