Interactive pen display
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An ‘out of range’ message | • The input signal frequency is incorrectly set or not compatible with |
appears briefly on your display | the interactive pen display. Set the refresh rate to a vertical |
screen. | frequency that is compatible with your pen display. If your video |
| card driver supports adjustment of the horizontal frequency, make |
| sure it is also set to a compatible value. See the product |
| specifications for frequency range details. On a single monitor |
| system you will need to connect a different display to change the |
| refresh rate. |
| • The resolution or refresh rate is set too high. See the product |
| specifications for details about the maximum (native) resolution, |
| refresh rate, and other resolution sizes that can be used with your |
| pen display. |
| • Set the display properties to detect plug and play monitors. |
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A ‘set refresh range’ message | Set the refresh rate to a vertical frequency that is compatible with your |
appears briefly on your display | pen display. See the product specifications for frequency range |
screen. | details. |
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The image appears multiple | Do not extend the video cable or use an input selector switch box. |
times on the display. |
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When a still image is displayed | Use a screen saver or other power management feature. |
for a long period of time |
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without refreshing the screen, |
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an |
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short period of time. |
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Color quality is inaccurate. | • Open the OSD menu and select the RESET option. |
| • Be sure the color profile has been installed and is selected as the |
| profile for use with your operating system and applications. |
| (Some models may not include a color profile.) |
| • Any changes to the contrast setting should be made in small |
| increments as changes in contrast may affect color accuracy. |
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The color white does not | • Be sure the color profile has been installed and is selected as the |
display as white. | profile for use with your operating system and applications. |
| (Some models may not include a color profile.) |
| • Verify that the display is operating at the factory default settings. |
| If that is not sufficient, then adjust color as necessary. For details |
| on color management, refer to your operating system and |
| application documentation. |
| • Verify that the video cable and connector are fully connected. |
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