Interactive pen display
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At startup, a dialog box | The tablet portion of the pen display was not detected at startup. |
appears telling you that either | Make sure the USB interface cable is securely connected to an active |
the driver failed to load or the | USB port on your computer or to a USB hub. Make sure that the pen |
pen display preferences have | display power LED is on. If this does not correct the problem, see |
not yet been created. | |
| From the GO menu, select the UTILITIES folder and launch the SYSTEM |
| PROFILER. Select USB from the HARDWARE section of the CONTENTS list. |
| A Wacom USB pen display model should be listed. If a pen display |
| model is not listed, check the pen display USB cable connection or try |
| plugging the pen display into a different USB port. |
| If this does not help, contact Wacom for Technical Support. |
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You suspect the pen display | Use the Wacom Tablet Utility to work with your preferences. Close any |
preferences may be | open applications. Open the main APPLICATIONS folder. Then open the |
corrupted, or want to make | WACOM TABLET folder and run the WACOM TABLET UTILITY. |
certain that all settings are at | • It is a good idea to first back up your tablet preferences. In the | |
their factory defaults. | ||
WACOM TABLET UTILITY dialog box, select CURRENT USER or ALL | ||
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| USERS. Then click BACKUP... and follow the prompts. | |
| • Then, delete the tablet preferences as follows: | |
| Single user. When the utility starts, select CURRENT USER and click | |
| on the REMOVE button. Log out, then log back in. When the pen | |
| display driver loads it will create a new preferences file with the | |
| factory defaults. | |
| Multiple users. When the utility starts, select ALL USERS and click | |
| on the REMOVE button. Log out, then log back in. When the pen | |
| display driver loads it will create new preferences files with the | |
| factory defaults. | |
| You can quickly restore tablet preferences that have been backed up | |
| for the CURRENT USER or ALL USERS by clicking on the RESTORE... button | |
| within the utility. | |
| Note: Do not manually remove the WACOM TABLET.PREFPANE file from | |
| the main LIBRARY PREFERENCEPANES folder. This file is only to be | |
| removed when uninstalling the Wacom software driver, and then | |
| only when using the WACOM TABLET UTILITY. | |
| Recalibrate the pen display. |
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