TROUBLESHOOTING TABLES

If you encounter problems with your Intuos2 tools or tablet, refer to the following tables. Your problem may be described here, and you can try the solution offered. Be sure you refer to the Readme file for the latest troubleshooting information.

USB TABLET PROBLEMS

SERIAL TABLET PROBLEMS

GENERAL PROBLEMS

WINDOWS PROBLEMS

USB TABLET PROBLEMS

The computer does not have

Check if there is an available USB port on a powered USB hub.

an available USB port.

If none are available you will need to add a powered USB hub.

 

 

The tablet status LED is off.

Your computer must be USB ready (see Verifying Your Computer is

 

USB Ready).

 

Verify that the tablet’s USB cable is plugged into a primary USB port

 

(directly into your computer) or into a powered USB hub. Make sure

 

the hub is connected to an active USB port. Refer to Testing USB

 

Tablets for instructions.

 

Run SETUP from the Wacom Tablet CD and reinstall the Intuos2 driver

 

software.

 

 

The pen works only in Mouse

The Wacom driver software was not installed or did not load properly.

Mode, and does not draw with

Make sure the Wacom driver software is installed and functioning.

pressure-sensitivity.

Insert the Wacom Tablet CD into your computer and install the driver

 

software for the Intuos2 tablet.

Contents

HAVING TROUBLE?

Index

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