SERIAL TABLET PROBLEMS

The computer does not have an available serial port.

Remove an existing peripheral serial device and any associated device drivers for that hardware, or add an additional serial port. Then install Intuos2.

The tablet power light is off.

Make sure you are using the AC power adaptor that came with your tablet. It should be plugged into an active wall outlet and securely connected to the Intuos2 tablet cable. Be sure your computer is off before disconnecting or connecting your tablet. If you have a 12x12/A4-oversize or larger tablet, be sure you have turned the power switch on. If the tablet’s power light still does not turn on, you may have a defective power adaptor or tablet (see Contacting Technical Support).

The Intuos2 tool buttons do not work and the screen cursor will not move.

Open the Wacom control panel and go to the CONNECTION tab. Verify that TABLET DRIVER ON is checked. If not, use your mouse to select it. If you do not have a mouse attached to your computer, use the TAB key to select the checkbox and then press the spacebar to toggle the driver on.

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Index

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