Wayne 3018, 3014, 3514 Trouble Shooting Section, Symptom, Probable Cause, Corrective Action

TROUBLE SHOOTING SECTION

SYMPTOM	PROBABLE CAUSE	CORRECTIVE ACTION
Opener won’t work from wall button or	No power to opener.	Check cord to outlet, wall switch and
radio control.		circuit breaker.
	Short circuit in wires to opener or wall	Isolate by disconnecting the wires at
	button.	the opener from the wall station.
	Motor Protector trips open due to ex-	Allow motor to cool for 20 minutes and
	cessive use.	try again.
Opener works from wall button but not	Radio control system non-operational.	Weak or dead battery in transmitter-
from radio control.		replace.
		Security Code not matched between
		receiver and transmitter (see page 21)
		If two or more transmitters don’t work,
		have Motor Control Board Tested.
Door does not open and opener light	Something obstructing door travel.	Disconnect door from operator. Oper-
flashes.		ate door by hand to locate obstruction
		or call a service person.
	Insufficient opening force.	Adjust opening force. (See Adj. #1).
	Build up of ice and snow around door.	Shovel and clear door area.
Door does not open fully and light	Open Limit not set properly.	Adjust Open Travel with screwdriver,
does not flash.		turn counter-clockwise to desired set-
		ting. 1/4 turn equals to 1” of travel (see
		Step 28).
Door stops and does not close fully.	Close Limit not set properly.	Adjust Close Travel with screwdriver,
		turn clockwise to desired setting. 1/4
		turn equals 1” of travel (See Step 27).
Door closes and then returns to fully	Door arm adjustment.	Adjust rod in tube to provide 1” of
open position and opener light flashes.		“cushion” compression when door is
		fully closed (See Step 24 and 26).
	Close travel adjustment is set beyond	Adjust Close Travel with screwdriver,
	normal door position.	turn clockwise to desired setting. 1/4
		turn equals 1” of travel (See Step 27).
	Obstructions on floor.	Check for stones or ice under door
		and remove.
When activated with door in fully open	Infrared Safety Sensors out of adjust-	Infrared Safety Sensors alignment
position, door travels for 1 second,	ment or defective.	should be checked per instructions.
stops, and returns to fully open posi-		(See Step 21 and 22).
tion and light begins to flash.	Batteries in Wireless Safety Sensors.	Check batteries and contact points.
	Obstructions in door opening.	Check for object blocking Infrared
		Safety Sensors.
Door reverses travel before reaching	Activation of obstruction sensing sys-	Check for binding in door travel (door
fully closed position and opener light	tem.	“stops”, door tracks, etc).
flashes.	Loose or hanging objects on door acti-	Remove objects.
	vating Infrared Safety Sensor
	Insufficient closing force.	Adjust closing force. (See Adj. #1).
Door stops travel for 1 second at mid-	Weak battery in Wireless Infrared	Replace batteries in Wireless Infrared
point during close and then continues	Safety Sensors.	Safety Sensors.
to close.
Door fully opens and then light flashes.	Open limit is set too high and trolley is	Adjust Open Travel with screwdriver,
	hitting the stop bolt.	turn counter-clockwise to desired set-
		ting. 1/4 turn equals to 1” of travel (see
		Step 28).
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