TROUBLESHOOTING

Problem

Check

Cure

 

 

 

Burners burn with a yellow or orange flame, in conjunction with the smell of gas.

Inspect Weber Spider Stopper

Clean Weber Spider Stopper

Guards for possible obstructions.

Guards. (See Section "Annual

(Blockage of holes.)

Maintenance".)

Burner does not light, or flame is low in HIGH position.

Is fuel hose bent or kinked?

Straighten fuel hose.

 

 

Does the Front burner light with a

If you can light the Front burner

match?

with a match, then check the

 

Crossover Ignition System.

 

 

Are you holding the FlameCheck

Hold the FlameCheck button

button down long enough?

down for a full eight seconds.

Experiencing flare-ups:

CAUTION: Do not line the bottom tray with aluminum foil.

Are you preheating barbecue in the

All burners on high for 10 to 15

prescribed manner?

minutes for preheating.

 

 

Are the cooking grates and

Clean thoroughly. (See Section

Flavorizer Bars heavily coated with

"Periodic Cleaning".)

burned-on grease?

 

 

 

Is the bottom tray "dirty" and not

Clean bottom tray.

allowing grease to flow into catch

 

pan?

 

Burner flame pattern is erratic. Flame is low

Are burners clean?

Clean burners. (See Section

 

"General Maintenance".)

when burner is on HIGH. Flames do not run

 

 

 

the whole length of the burner tube.

 

 

 

 

 

Inside of lid appears to be “peeling.” (Resembles paint peeling.)

The lid is porcelain-on-steel, not

Clean thoroughly. (See Section

paint. It cannot “peel.” What you are

"Periodic Cleaning".)

seeing is baked on grease that has

 

turned to carbon and is flaking off.

 

THIS IS NOT A DEFECT.

 

If the problem cannot be corrected using these methods, please contact Weber-Stephen Customer Service.

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Weber 5000 owner manual Burner does not light, or flame is low in High position, Experiencing flare-ups