If You Need Assistance Or Service
Performance problems often result from little things you can fix without tools. Please read through the chart below before calling for service on your appliance.
1. Before calling for assistance . . .
Listed in this chart are the most common problems consumers run into with their appliances. Please read through this and see if it can solve your problem.
PROBLEM
Your refrigera- tor will not operate
The lights do not work
You hear unfa- miliar sounds or
arattling/ jingling noise
There is water in the defrost pan
The motor seems to run too much
CHECK THE FOLLOWING
Is the power supply cord firmly plugged into a live circuit with proper voltage?
Has a household fuse or circuit breaker blown/tripped?
Is the Refriaerator Control set to the OFF position?
Is the power supply cord firmly plugged into a live circuit with proper voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
Is something on top of or behind the refrigerator?
Some new sounds are normal. See “Understanding the sounds you may hear” on page 14.
This is normal on hot, muggy days. Make sure the refrigerator is level so the pan does not overflow.
Are the condenser coils ditty?
Has the door been open often? Has a large amount of food been added at one time? The motor naturally runs longer in these cases.
Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool.
2.If the problem is not due to one of the items listed in Step I+ . . .
Contact the dealer from whom you pur- chased the unit or an authorized Whirlpool* service company.
-
+When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the pur- chase date. (See page 2.) This informa- tion will help us respond properly to your request.
3.If you need FSP’ replace- ment parts+ . . .
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appli- ance. FSP replacement parts will fit right and work right because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, contact the dealer from whom you purchased the unit or an authorized Whirl- pool service company.
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