Troubleshooting
Performance problems often result from little things you can fix without tools. Please read through “Before calling for assistance …” below before calling for service on your appliance.
Before calling for assistance …
Listed in this chart are the most common problems consumers run into with their appliances. Please read through this and see if it can solve your problem.
PROBLEM | CHECK THE FOLLOWING | |
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Your refrigerator | Is the power supply cord firmly plugged into a live circuit with proper voltage? | |
will not operate | Has a household fuse or circuit breaker blown/tripped? | |
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| Is the Refrigerator Control set to the OFF position? | |
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The lights do | Is the power supply cord firmly plugged into a live circuit with proper voltage? | |
not work | Has a household fuse or circuit breaker blown/tripped? | |
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| Is a bulb burned out? | |
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The ice maker | Is the freezer cold enough to make ice? It could take overnight for the freezer to reach | |
does not work | the proper temperature. | |
| Is the ON/OFF lever in the ON (down) position? (See page 19.) | |
| Is the water valve turned on? | |
| Does the water line have a clog or leak? | |
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Dispensers do | Is the freezer door closed? | |
not work |
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Unfamiliar sounds | Is something on top of or behind the refrigerator? | |
or a rattling/ | Some new sounds are normal. See “Understanding the sounds you may hear” on | |
jingling noise | ||
page 22. | ||
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There is water in | This is normal on hot, muggy days. Make sure the refrigerator is level so the pan does | |
the defrost pan | not overflow. | |
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The motor seems | Are the condenser coils dirty? | |
to run too much | Has the door been opened often? Has a large amount of food been added at one | |
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| time? The motor naturally runs longer if these things happen. | |
| Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool. | |
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