Whirlpool GY399LXUB Troubleshooting, OvenDoor, Nothing will operate, Cooktop will not operate

Models: GY397LXUB GY397LXUQ GY399LXUB GY399LXUS GY399LXUQ

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OvenDoor

OvenDoor

For normal range use, it is not suggested to remove the oven door. However, if removal is necessary, make sure the oven is off and cool. Then, follow these instructions. The oven door is heavy.

To Remove:

1.Open oven door to the first stop position (opened about 4" [10.0 cm]).

2.Grasp door at each side. Do not use the door handle to lift door.

3.Lift up evenly until door clears hinge arms.

To Replace:

1.Grasp door at each side.

2.Align slots in the door with the hinge arms on the range.

3.Slide the door down onto the hinge arms until the door is completely seated on the hinges. Push down on the top corners of the door to completely seat door on hinges. Door should not appear crooked.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

 

Oven temperature too high or too low

Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit.

Cooktop will not operate

Is the control knob set correctly? Push in knob before turning to a setting.

Excessive heat around cookware on cooktop

Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Hot Surface indicator light stays on (on some models)

Does the Hot Surface indicator light stay on after control knob(s) have been turn off? See “Cooktop Controls” section.

Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section.

On some models, does the cooling fan run during Bake, Broil or Clean?

It is normal for the fan to automatically run when the oven is in use. This helps cool the electronic control.

Oven indicator lights flash

Do the oven indicator lights flash? See the “Electronic Oven Control” section. If the indicator light(s) keeps flashing, call for service. See “Assistance or Service” section.

Display shows messages

Is “BAKE” or “LOCK” flashing in the display? There has been a power failure. Clear the display. See “Display” section. Reset the clock, if needed. See “Clock” section. If it reappears, call for service. See “Assistance or Service” section.

Cooktop cooking results not what expected

Is the proper cookware being used? See “Cookware” section.

Is the control knob set to the proper heat level? See “Cooktop Controls” section.

Is the range level? Level the range. See the Installation Instructions.

Oven will not operate

Is the electronic oven control set correctly? See “Electronic Oven Control” section.

Has a delay start been set? See “Cook & Hold” section.

On some models, is the Control Lock set? See “Control Lock” section.

Self-Cleaning Cycle will not operate

Is the oven door open? Close the oven door all the way.

Has the function been entered? See “Self-Cleaning Cycle” section.

Has a delay start Self-Clean cycle been set? See “Self- Cleaning Cycle” section.

Has a delay start been set? See “Cook & Hold” section.

Oven cooking results not what expected

Is the range level? Level the range. See the Installation Instructions.

Is the proper temperature set? Double-check the recipe in a reliable cookbook.

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Whirlpool GY399LXUB manual Troubleshooting, OvenDoor, Nothing will operate, Oven temperature too high or too low, To Remove