If YouNeedAssistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance ...
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.
r PROBLEM | POSSIBLE CAUSE |
Nothing will The power supply cord is not
operate plugged into a live circuit with the proper voltage.
A household fuse has blown or a circuit breaker has tripped.
| The electric | company | has | |
| experienced | a power | failure. | |
The micro- | If Temperature | Probe | is being | |
wave oven will | used, it is not | plugged | tightly | |
not run | into its socket. |
|
| |
The door is not firmly closed and latched.
SOLUTION
Plug power supply cord into a live circuit with the proper voftage. (See pages 7 and 9.)
Replace household fuse or reset circuit breaker.
Check electric company for a power failure.
Plug in Temperature Probe securely.
Firmly close and latch door.
You did | not touch START/ | Touch START/ENTER. |
ENTER. |
|
|
You did not follow directions exactly.
An operation that was pro- grammed earlier is still running.
Microwave The electric supply to your cooking times home or wall outlets is low or seem too long lower than normal.
Check instructions for the function you are operating.
Touch OFF/CANCEL to cancel previous programming.
Your electric company can tell you if the line voltage is low. Your electri- cian or service technician can tell you if the outlet voltage is low.
The Cook Power is not at the recommended setting.
There is not enough cooking time for the amount of food being cooked.
Check “Microwave cooking chart” on page 63.
Allow for more time when cooking more food at one time.
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