Manuals / Whirlpool / Kitchen Appliance / Microwave Oven

Whirlpool MH7135XE warranty If You Need Assistance or Service, Before calling for assistance

Models: MH7135XE

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If You Need Assistance or Service

If You Need Assistance or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See the “ANote to You” section.) This information will help us respond properly to your request.

1. Before calling for assistance . ..

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a

srvice call.

PROBLEM		POSSIBLE CAUSE			SOLUTION
Nothing	will	The unit is not	wired into a live	Contact	a qualified	Whirlpool service
operate		circuit with the	proper voltage.	technician	to wire	unit into a live
				circuit with the proper voltage.
				(See Installation Instructions.)

The microwave oven will not run

A household

fuse

has

blown or

Replace

household

fuse

or reset

a circuit

breaker has tripped.

circuit

breaker.

The

electric

company

has

Check

electric

company

for

a power

experienced

a power

failure.

failure.

You are using the oven as

Touch

TIMER

OFF

to cancel

the

a timer.

Minute

Timer.

The

door

is not firmly

closed

Firmly close and latch door.

and

latched.

You

did not touch

START/

Touch

START/ENTER.

ENTER.

You

did

not

follow

directions

Check

instructions

for

the function

exactly.

you are

operating.

An operation

that

was

pro-

Touch

OFF/CANCEL

to cancel

grammed

earlier

is still running.

previous

programming.

continued on next page

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Whirlpool MH7135XE warranty If You Need Assistance or Service, Before calling for assistance

Contents

1-800-253-l301 VLy 01” AppllanmsUseAndCare \2-?QMICROWAVETable of Contents Please record your model’s information A Note to You1-800-253-1301 Thank you for buying a WHIRLPOOL@ applianceMicrowave Oven SafetyIMPORTANT SAFETY INSTRUCTIONS Your safety is important to usSAVE THESE INSTRUCTIONS POSSIBLEEXPOSURETO EXCESSIVEMICROWAVEENERGYPRECAUTIONSTOAVOID Electrical requirements GROUNDINGINSTRUCTIONSHow your microwave oven works Getting to Know Your Microwave OvenGlass turntable Metal -floor Radio interference Testing your microwave ovenFor the best cooking resultsOperating safety precautions Testing your dinnerware or cookwarePage Electrical connection Microwave oven features 6 7 8 9 Control panel featurescontinued on next page Interrupting cooking Audible signalsTo cancel the learning feature Using the safety lockUsing the learning feature To set the learning feature1. Choose fan speed Using the fan2. Turn off fan when desired TIMER SETTo check the stop time To cancel the timed fan function3. Set stop time 4. Start timed fan function1. Turn on light Using the cooktop/countertop light2. Turn off light when desired 2. Choose TIMER SETTo check the stop time To cancel the timed light function3. Set stop time 4. Start timed fan functionInserting the rack Using the bi-levelcooking rackTo set time 1.Choose setting 2.Enter time of day Setting the clock3. Complete entry 3. Start countdown Using the Minute Timer1. Touch TIMER SET 2. Enter time to be counted downDuring countdown To cancel Minute TimerAt end of countdown YOU SEE2. Set cooking time Using Your Microwave OvenCooking at high cook power 1.Put food in oven and close the doorCooking at different cook powers 4. Start oven 3. Set Cook Powerl-0J 2.Set cooking timeCooking with more than one cook cycle 3. Set Cook Power for first cycle1.Put food in oven and close the door Changing instructions Using AUTO DEFROST5. Start oven 1.Put frozen food in oven and close the doorA.. m of the cook time Auto defrost chart7. After two thirdsFish settins Separate pieces and rearrange FOOD Chicken Whole up to 9% Ibs cut upCornlsh Hens Whole Turkey Breast under 6 Ibs AT PAUSEDefrosting tips Weight conversion chart3. Start oven optional Using WARM HOLD2. Choose setting 1.Put hot, cooked food in oven and close the door4. Complete entry Using PERSONAL CHOICETo program PERSONAL CHOICE 1.Choose PERSONAL CHOICE 2.Set cooking time2. Choose PERSONAL CHOICE Using “SENSOR QUICKTOUCH” COOK To use PERSONAL CHOICE1.Put food in oven and close the door TOUCH” REHEAT2.Choose REHEAT Using “SENSOR QUICK2. Choose BAKED POTATO Using “SENSOR QUICK POTATOTOUCH” BAKED 1.Put potato in oven and close the doorUsing “SENSOR QUICK TOUCH” POPCORN1.Place bag on rack and close the door 2. Choose POPCORN2. Choose PIZZA REHEAT Using “SENSOR QUICK REHEATTOUCH” PIZZA 1.Place pizza in oven and close door1.Place vegetables in oven and close door Using “SENSOR QUICK TOUCH” VEGETABLE2. Choose VEGETABLE 2. Choose ADD MINUTE Using ADD MINUTEAdding or subtracting cook time 1. Make sure food is in ovenCaring for Your Microwave Oven Cleaning the bi-levelcooking rackBefore removing filters Caring for the filtersGrease filters After replacing filters Charcoal filter accessoryThe cooktop light Replacing the cooktop and oven lightsThe oven light Cooking Guide Reheating chartMicrowave chartcooking Amount of food Starting temperature of foodUsing standing time Microwave cooking tipsArranging food Using aluminum foilCooking you should not do in your microwave oven Questions and Answers 1. Before calling for assistance If You Need Assistance or ServiceThe command is not correct PROBLEM Microwave cooking times seem too longThe Cook Power is not at the recommended setting You have set the controls as a Minute Timer2. If you need assistance 3. If you need serviceWHIRLPOOL@ Microwave Oven Warranty