If You Need Assistance or Service | Whirlpool MH7135XE manual

If You Need Assistance or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See the “ANote to You” section.) This information will help us respond properly to your request.

1. Before calling for assistance . ..

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a

srvice call.

PROBLEM		POSSIBLE CAUSE			SOLUTION
Nothing	will	The unit is not	wired into a live	Contact	a qualified	Whirlpool service
operate		circuit with the	proper voltage.	technician	to wire	unit into a live
				circuit with the proper voltage.
				(See Installation Instructions.)

The microwave oven will not run

A household

fuse

has

blown or

Replace

household

fuse

or reset

a circuit

breaker has tripped.

circuit

breaker.

The

electric

company

has

Check

electric

company

for

a power

experienced

a power

failure.

failure.

You are using the oven as

Touch

TIMER

OFF

to cancel

the

a timer.

Minute

Timer.

The

door

is not firmly

closed

Firmly close and latch door.

and

latched.

You

did not touch

START/

Touch

START/ENTER.

ENTER.

You

did

not

follow

directions

Check

instructions

for

the function

exactly.

you are

operating.

An operation

that

was

pro-

Touch

OFF/CANCEL

to cancel

grammed

earlier

is still running.

previous

programming.

continued on next page

55

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Whirlpool MH7135XE warranty If You Need Assistance or Service, Before calling for assistance

Contents

Making %ur World Litde Easier UseAndCare Table of Contents Please record your model’s information Thank you for buying a WHIRLPOOL@ applianceOur Consumer Assistance Center Number is toll-free Your safety is important to us SafetyMicrowave Oven Precautionstoavoid Electrical requirements Groundinginstructions How your microwave oven works Getting to Know Your Microwave OvenPage Radio interference Testing your microwave ovenFor the best cooking Results Operating safety precautions Testing your dinnerware or cookwarePage Electrical connection Microwave oven features 8 9 Control panel featuresPage Interrupting cooking Audible signalsTouch Using the learning feature Using the safety lock To set fan to run for a specific time Start fan Using the fanTurn off fan when desired Choose fan speed To check the stop time To cancel the timed fan functionSet stop time Start timed fan function Turn on light Using the cooktop/countertop lightTurn off light when desired Choose Timer SET To cancel the timed light function Inserting the rack Using the bi-level cooking rack To set time Choose setting Enter time of day Setting the clockComplete entry Start countdown Using the Minute TimerTouch Timer SET Enter time to be counted down YOU see To cancel Minute Timer Start oven Using Your Microwave OvenCooking at high cook power Put food in oven and close the door Set cooking time Name Cooking at different cook powersCook Power When to USE IT Set Cook Power Cooking with more than one cook cycle Set Cook Power for first cyclePut food in oven and close the door Put frozen food in oven and close the door Using Auto DefrostCategory Touch Defrost Choose Auto Defrost Enter food’s weight in pounds and tenths of a poundTouch YOU see Food Auto defrost chartAfter Two thirds Cook time Meat &king Food AT Pause Fish settins Food Number After Decimal Weight conversion chartEquivalent Ounce Weight Defrosting tips Warm Hold Using Warm HoldStart oven optional To make Warm Hold auto- matically follow another cycle Using Personal Choice Put food in oven and close the door Choose Using Sensor QuickCategory Touchcook Category Touch Reheat Put food in oven and close the door Choose Reheat Put potato in oven and close the door Choose Baked Potato Using Sensor Quick PotatoYOU Place bag on rack and close the door Choose Popcorn Touch Popcorn Place pizza in oven and close door Choose Pizza Reheat Using Sensor Quick Reheat Place vegetables in oven and close door Choose Vegetable Using Sensor Quick Touch Vegetable Touch YOU Using ADD MinuteAdding or subtracting cook time Make sure food is in oven Choose ADD Minute Caring for Your Microwave Oven Cleaning the bi-level cooking rack Before removing filters Caring for the filtersGrease filters After replacing filters Charcoal filter accessory Cooktop light Replacing the cooktop and oven lights Oven light Cooking Guide Reheating chart Chart Microwave cooking tips Arranging food Using aluminum foilCooking you should not do Your microwave oven Questionsanswers Questions and Answers Before calling for assistance If You Need Assistance or Service Problem If you are not satisfied with how the problem was solved If you need serviceIf you need assistance Whirlpool will not PAY for Microwave Oven Warranty