TROUBLESHOOTING
Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service.
If you still need help, see the “Requesting Assistance or Service” section on page 42.
MICROWAVE OVEN DOES NOT WORK
PROBLEM | CAUSE | |
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Nothing works. | •The power supply cord is not plugged into a live circuit with the proper volt- | |
| age. (See the “Electrical requirements” on page 6 and “Electrical connection” | |
| on page 10.) | |
| •A household fuse has blown or a circuit breaker has tripped. | |
| •The electric company has had a power failure. | |
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The microwave oven | •You are using the oven as a timer. Touch OFF/CANCEL to cancel the | |
will not run. | Minute Timer. | |
| •The door is not firmly closed and latched. | |
| •You did not touch START/ENTER. | |
| •You did not follow directions exactly. | |
| •An operation that you set earlier is still running. Touch OFF/CANCEL to | |
| cancel that operation. | |
COOKING TIMES
| PROBLEM | CAUSE | |
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| Food is not cooked | •The electric supply to your home or wall outlets is low or lower than normal. | |
| enough. | Your electric company can tell you if the line voltage is low. Your electrician | |
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| or service technician can tell you if the outlet voltage is low. | |
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| •The cook power is not at the recommended setting. Check the “Microwave | |
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| cooking guide” section on page 34. | |
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| •You have not allowed enough cooking time for the amount of food being | |
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| cooked. Larger amounts of food need longer cooking times. | |
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| The display shows a time | •You have set the controls as a minute timer. Touch OFF/CANCEL to | |
| counting down but the | cancel the Minute Timer. | |
| oven is not cooking. |
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