To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you the cost of a service call. If you still need help, follow the instructions below.
IFYOUNEEDASSISTANCEORSERVICE
Call the Whirlpool Consumer Assistance
| Center | toll free at | |
| Our consultants | are available to | |
w | assist | you. |
|
When | calling: |
| |
q Please know the purchase date, and the complete model and serial number of your
appliance (see the “ANote to You” section). This information will help us better respond to your request.
Our consultants provide assistance with:
l Features and specifications on our full line of appliances
0 Installation information
0 Use and maintenance procedures
0 Accessory and repair parts sales
l
l Specialized customer assistance (Spanish speak- ing, hearing impaired, limited vision, etc.)
l Referrals to local dealers, service companies, and repair parts distributors
Whirlpool service technicians are trained to fulfill the product warranty and provide
To locate the authorized Whirlpool service company in your area, you can also look in your telephone directory Yellow Pages.
IFYOUNEEDREPLACEMENTPARTS
If you need to order replacement parts, we recom- mend that you only use FSP@factory authorized parts. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new WHIRLPOOL@ appliance.
To locate FSP replacement parts in your area, call our Consumer Assistance Center telephone number or your nearest authorized service center.
FORFURlHERASSISTANCE
If you need further assistance, you can write to Whirlpool with any questions or concerns at:
Whirlpool Brand Home Appliances Consumer Assistance Center c/o Correspondence Dept.
2000 North
Benton Harbor, Ml
Please include a daytime phone number in your correspondence.
If the dealer, authorized servicer, and Whirlpool have failed to resolve your problem, you can contact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent con- sumer experts that voice consumer views at the highest levels of the major appliance industry. MACAP will in turn inform us of your action.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
