Whirlpool MW856EXP If you need service or assistance, we suggest you follow these four steps

Models: MW856EXP MW8580XP

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If you need service or assistance,

If you need service or assistance,

we suggest you follow these four steps:

1.Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without

tools

of

any

kind:

 

 

 

 

 

 

 

 

 

 

If

nothing

operates:

 

 

 

 

 

 

 

 

 

l

Is the

 

oven

 

correctly

 

plugged

 

into

a

live

cir-

 

cuit

with the proper

voltage?

 

(See

page

22.)

l

Have

 

you

checked

the

main

fuse

or

circuit

 

breaker

box?

 

 

 

 

 

 

 

 

 

 

If the

 

microwave

 

oven

will not

run:

 

 

 

l Is the timer set?

 

 

 

 

 

 

 

 

 

 

l

If the

 

Temperature

 

Probe

is

being used, is it

 

plugged

tightly

 

into

its socket?

 

 

 

l

Is the

 

door

 

firmly

closed

and

latched?

 

 

l Did you touch START?

 

 

 

 

 

 

l

Did

you

follow

the

directions

 

exactly?

 

 

If

the

 

microwave

 

cooking

 

times

seem

too

long:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

l

Is the

electric

supply

to

your home

low or

 

lower

 

than

 

normal?

Your

electric

company

 

can

 

tell

you

if the

line

voltage

is low.

 

 

l

Is the

 

Cook

 

Power

set correctly?

 

 

 

 

l

Are

you

allowing

 

 

for

more

time when cook-

 

ing more food at one time?

 

 

 

 

 

If the

 

display

 

shows

the time

counting

down

but the oven is not cooking:

 

 

 

 

 

. Is the

oven

 

door

 

closed

completely?

 

 

 

l

Is the

 

oven

in

a

standing

 

time

between

 

QUICK

DEFROST and

COOK?

 

(See

page

9.)

l Have you set the controls as a kitchen timer?

If you

do not hear

the Programming

Tone

(page

18):

 

 

l

Is the

command

correct?

 

l

Has the tone been cancelled?

 

If the fan seems to be runnlng slower than usual:

l Has the oven been stored in a cold area? The

 

fan will run slower until the oven warms up to

 

normal room temperature.

 

 

 

 

 

 

If

there

has

been

a power

 

interruption,

 

the

Display

will

show

88:88.

Reset

the

clock

(page

61.

 

 

 

 

 

 

 

 

 

 

If

the

microwave

 

oven

turns

off

too

soon

or

not soon enough when using the probe:

 

 

l

Is at

least 1/3of

the probe

in the

food?

 

 

l

Is the

probe

tip

in the

center

of

the

food?

 

l

Is the

probe

touching

bone

or fat?

 

 

 

l

Have

you

allowed

roasts

to stand

for

a

few

 

minutes

after

 

cooking

 

to

equalize

 

temperature?

 

 

 

 

 

 

 

 

 

 

l

Is the

probe

plugged

tightly

into its socket?

lIs the Cook Power set correctly?

l is the Probe Temperature Control set correctly?

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Whirlpool MW856EXP, MW8580XP manual If you need service or assistance, we suggest you follow these four steps