If you need service or assistance,

we suggest you follow these five steps:

1.Before

calling

for assistance...

If you

do

not hear

a Programming Tone (page 6):

Performance

 

problems

 

often

result

from

little

l

Is the

command

correct?

 

 

 

l

Has the tone been cancelled?

 

things you can find and fix yourself without tools

 

If the fan seems to be running slower than

of any

kind.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

usual:

 

 

 

 

 

If nothing

operates:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

l Has the oven been stored in a cold area? The

l Is the

power

supply

cord

plugged

into

a

live

 

fan will

run slower until the oven warms

up to

circuit

with

the

proper

voltage?

 

(See

page

28.)

 

 

 

normal

room

temperature.

 

l Have

you

checked

your

home’s

main

fuse or

 

 

If

there has been

a power interruption,

the

circuit

breaker

box?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Display will show 88:88. Reset the clock

l Have

you

checked

the

electric

company

 

for

 

(Page

6 I.

 

 

 

a power

failure?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the microwave oven turns off too soon or not

If the microwave

oven

will

not

run:

 

 

 

 

 

 

 

 

soon enough

when uslng the probe:

 

l Is the oven being used as a timer?

l If the Temperature probe is being used, is it plugged tightly into its socket?

l Is the door firmly closed and latched? l Did you touch START?

l Did you follow the directions exactly?

If the microwave cooking times seem too long:

l l l l

l l l

Is at least K of the probe in the food?

Is the probe tip in the center of the food? Is the probe touching bone or fat?

Have you allowed roasts to stand for a few minutes after cooking?

Is the probe plugged tightly into its socket? Is Cook Power set correctly?

Is the Probe Temperature set correctly?

l Is the electric supply to your home low or lower than normal? Your electric company can tell you if the line voltage is low.

l Is the Cook Power at the recommended setting?

l Are you allowing for more time when cooking more food at one time?

If the display shows a time counting down but the oven is not cooking:

l Is the Minute Timer in use?

l Is the oven door closed completely?

l Is the oven in standing time between QUICK DEFROST and COOK CYCLE 1or AUTO SETTIME? (See page 15.)

2.If you need assistance?..

Call Whlrlpool COOL-LINENS service as- sistance telephone number. Dial free from anywhere in the U.S.:

l-800-253-1301

and talk with one of ourtrained Consultants. The Consultants can instruct you in how to obtain satisfactory operation from your appliance or, if

service is necessary, recommend a qualified service company in your area.

Page 34
Image 34
Whirlpool MW87OOXS manual Calling, Before, For assistance, If you need assistance?