Whirlpool RC8920XA If You Need Assistance Or Service, Before calling for assistance, Solution

Models: RC8920XA RC8900XA

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If You Need Assistance

If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Pat-t 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed descrip- tion of the problem, your appliance’s complete mode and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . ..

Performance problems often result from little things 1ou can find and fix without tools Of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM POSSIBLE CAUSE

Nothing will The unit is not wired into a

operatelive circuit with proper voltage.

A household fuse has blown or a circuit breaker has tripped.

The surface A household fuse has blown

units will not or a circuit breaker has

operatetripped.

You have not plugged in coil element surface units all the way.

You are not setting the control knobs correctly.

SOLUTION

Wire the unit into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Replace household fuse or reset circuit breaker.

Plug surface units in all the way. (See “Replacing” on page 18.)

Push control knobs in before turning to a setting.

The grill does not work properly

You have not left space between food items.

You have not preheated the grill for the proper amount of time.

Food was partially frozen or very cold before grilling. This will make cooking time longer.

Leave more space between items.

Remove food and let grill preheat.

Allow for more cooking time.

ControlYou are not pushing in before

knob(s) will turning. not turn

Push control knob(s) in before turning to a setting.

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Whirlpool RC8920XA If You Need Assistance Or Service, Before calling for assistance, Problem Possible Cause, Solution