If You Need Assistance or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . ..
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM |
| POSSIBLE | CAUSE | ||||
Nothing | will | The | power | cord | is not plugged | ||
operate |
| into | a live circuit | with | proper | ||
|
|
| voltage. |
|
|
| |
|
|
| A household fuse has blown or | ||||
|
|
| a circuit breaker | has | tripped. | ||
The | oven(s) | You | have not turned | the Oven | |||
will | not |
| Selector to | BAKE or BROIL. | |||
operate |
| You have set a delayed start | |||||
|
|
| |||||
|
|
| time. |
|
|
|
|
|
|
| You have not turned the Oven | ||||
|
|
| Temperature | Control | Knob to | ||
|
|
| a temperature setting. | ||||
|
|
| You have not set the |
| |||
|
|
| MEALTIMERTM | clock | correctly. | ||
|
|
| You have not set the |
| |||
|
|
| MEALTIMER | clock’s | Stop or | ||
|
|
| Start Time Knobs at the correct | ||||
|
|
| time | of day. |
|
|
|
The | surface | A household | fuse has blown or | ||||
units | will | not | a circuit breaker | has | tripped. | ||
operate |
| You have not plugged in | |||||
|
|
| |||||
|
|
| surface units all the way. | ||||
|
|
| You are not setting the control | ||||
|
|
| knobs correctly. |
|
| ||
Control knob(s) | You are not pushing in before |
will not turn | turning. |
SOLUTION
Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)
Replace household fuse or reset circuit breaker.
Turn the Oven Selector to the desired setting.
Wait for the start time to be reached or cancel and reset the control.
Turn the Oven Temperature Control Knob to a temperature setting.
Set the MEALTIMER clock correctly. (See “Usingthe MEALTIMER clock” on page 18.)
If a delay start or stop is not desired, the Stop and Start Time Knobs must be turned to the correct time of day. Turn knobs till they pop out.
Replace household fuse or reset circuit breaker.
Turn control knobs to OFF and plug surface units in all the way.
(See “Replacing” on page 26.)
Push control knobs in before turning to a setting.
Push control knob(s) in before turning to a setting.
continued on next page 33
