IfYouNeedServiceOrAssistanceum
Wesuggestyoufollow these steps:
1. Before calling for assistance ...
Performance problems often result from little things you can find and fix without tools of any kind.
If nothing operates:
lIs the gas turned on?
l Is the power supply cord plugged into a live circuit with the proper voltage? (See Installation Instructions.)
l Have you checked your home’s main fuses or circuit breaker box?
l Have instructions in this book been followed?
l Is the flow of combustion and/or ventilation air to the unit obstructed? Do not obstruct air flow to and around unit.
l Recheck suspected defect.
If the oven will not operate:
l Are the electronic controls set correctly? See pages
l Have you programmed a delay start time?
If burner fails to light:
l Is the oven connected to electrical power?
l Have you checked your homes main fuses or circuit breaker box?
If the
lDoes the clock show the correct time of day? l Have you set a delay start time?
If the cooling fan does not shut off after the
Canceling the
If cooking results are not what you expected:
lIs the oven level?
l Does the oven temperature seem too low or too high? See page 13.
l If needed, have you preheated the oven as the recipe calls for?
l If broiling, have you completely closed the oven door? Broiler provides best cooking results with the oven door closed.
l Are you following a tested recipe from a reliable source?
lIf baking, have you allowed 1 i/2 to 2 inches
l Are the pans the size called for in the recipe?
2. If you need assistance* ...
Call Whirlpool Consumer Assistance Center telephone number. Dial free from anywhere in the U.S.:
and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations Whirlpool Corporation
2000
Benton Harbor, Ml 49022
Please include a daytime phone number in your correspondence.
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