If you need service or assistance,
we suggest you follow these four steps:
LBefore calling for assistance...
Performance problems often result from little things you can find and fix without tools of any kind.
if nothing operates:
l Is the range properly connected to gas and electrical supplies? [See “Installation Instructions:‘)
l Have you checked your home’s main fuses or circuit breaker box?
l Is the flow of combustion and/or
ventilation air to the range blocked? Do not block the air flow to and around the range.
lIs the Oven Temp Control turned to a temperature setting or BROIL?
if burner fails to light:
lIsthe range connected to electrical power7
l Have you checked your home’s main fuses or circuit breaker box?
l Are burner ports clogged? (See page 18.)
if burner flames are uneven:
l Are burner ports clogged? (See page 18.1
it burner tiames iitt otf ports, are yellow, or are noisy when turned off:
l The air/gas mixture may be incor- rect. [Call for service.)
if burner flames lift off ports, are yellow, or are noisy when turned off:
l The air/gas mixture may be incor- rect. (See the “Installation In- structions!‘)
if soil is visible on Continuous- Cleaning oven finish:
l The special finish is designed to gradually reduce oven soil during normal baking or roasting. It is not designed to keep your oven spot- less, only presentably clean.
l The door is cooler than the oven walls. Soil will be more visible on the door than other areas in the oven. See page 17 for how to clean.
l Sugar and starchy spills may leave stains. See page 17 for hand clean- ing tips. Use foil on lower rack to catch these spills.
it cooking results aren’t what you expected:
lIs the range level?
l Are you using pans recommended in the “Cooking Guide”?
l If baking, have you allowed IM to 2 inches
lHave you preheated the oven as the recipe calls for?
lAre the pans the size called for in the recipe?
l Are you following a tested recipe from a reliable source?
l Do the cooking utensils have smooth, flat bottoms and fit the sur- face burners?
if burner makes a popping noise See the Cooking Guide for more infor-
when ON:mation on cooking problems and l Is the burner wet from washing? Let how to solve them.
dry.
If control knob(s) will not turn:
lDid you push in before trying to turn?
