If you need service or assistance,

we suggest you follow these four steps:

l.

Before

calling

for

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

assistance...

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Performance

problems

often

 

result

If

burner

 

makes

 

a

popping

 

noise

from little

things

you can

find

and fix

when

ON:

 

 

 

 

 

 

 

 

 

without

tools

of

any

kind.

 

 

 

l

Is the

burner

wet

from

washing?

Let

If

nothing

operates:

 

 

 

 

 

 

dry.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If control knob(s) will not turn:

 

 

l

Is the

range

properly

connected

to

 

 

 

Did

you

push

in before

trying

to turn?

 

gas

and

electrical

 

supplies?

 

(See

l

 

“Installation

Instructions!‘)

 

 

 

If

cooking

 

results

aren’t

what

you

 

Have

you

checked

your

home’s

 

l

expected:

 

 

 

 

 

 

 

 

 

 

 

main fuses or circuit breaker box?

l

Is the

range

level?

 

 

 

 

 

 

Is the flow

of

combustion

 

and/or

 

 

 

 

 

l

 

l

Are

you

 

using

pans

recommended

 

ventilation

 

 

air

to

the

range

 

 

 

 

 

in the

“Cooking

 

Guide”?

 

 

 

 

blocked?

Do

not

block

the

air

flow

 

 

 

 

 

 

l

If baking,

have

you

allowed

1% to 2

 

to and around the range.

 

 

 

 

 

 

inches (4-5

cm)

on all sides of the

 

Is the

Oven

Temp

Control

turned

to

 

l

 

pans

for

air

circulation?

 

 

 

 

 

a temperature

 

setting

or BROIL?

l

Have

you

preheated

the oven

as the

 

 

 

 

 

 

 

 

 

 

 

If

burner

fails

to light:

 

 

 

 

 

recipe

 

calls

for?

 

 

 

 

 

 

l

Is the

range

connected

to electrical

l

Are

the

pans

the

size called

for in the

 

powef?

 

 

 

 

 

 

 

 

 

recipe?

 

 

 

 

 

 

 

 

 

 

l

Have

you

checked

your

home’s

l

Are

you

 

following

 

a

tested

recipe

 

main

fuses

or

circuit

breaker

box?

 

from

a

reliable

source?

 

 

 

l

Are

burner

ports

clogged?

 

(See

l

Do

the

 

cooking

 

utensils

have

 

page

13.)

 

 

 

 

 

 

 

 

smooth,

flat

bottoms

and

fit the

sur-

If burner flames are uneven:

 

 

 

face

burners?

 

 

 

 

 

 

 

 

 

See the Cooking Guide for more infor-

l

Are

burner

ports

clogged?

 

(See

 

mation

on

cooking

 

problems

 

and

 

page

13.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

how

to

solve them.

 

 

 

 

 

 

If

burner

flames

lift

off

ports,

are

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yellow,

or

are

noisy

when

turned

off:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

l

The

air/gas

mixture

may

be incor-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

rect.

(Call for

service.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Whirlpool SFOlOESR/ER manual If you need service or assistance, For Assistance