If you need service or assistance,
we suggest you follow these four steps:
l. | Before | calling | for |
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| assistance... |
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Performance | problems | often |
| result | If | burner |
| makes |
| a | popping |
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from little | things | you can | find | and fix | when | ON: |
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without | tools | of | any | kind. |
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| l | Is the | burner | wet | from | washing? | Let | ||||||||||
If | nothing | operates: |
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| dry. |
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| If control knob(s) will not turn: |
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l | Is the | range | properly | connected | to |
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| Did | you | push | in before | trying | to turn? | ||||||||||||||||||
| gas | and | electrical |
| supplies? |
| (See | l | ||||||||||||||||
| “Installation | Instructions!‘) |
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| If | cooking |
| results | aren’t | what | you | ||||||||||||
| Have | you | checked | your | home’s |
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l | expected: |
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| main fuses or circuit breaker box? | l | Is the | range | level? |
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| Is the flow | of | combustion |
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l |
| l | Are | you |
| using | pans | recommended | ||||||||||||||||
| ventilation |
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| air | to | the | range |
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| in the | “Cooking |
| Guide”? |
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| blocked? | Do | not | block | the | air | flow |
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| l | If baking, | have | you | allowed | 1% to 2 | ||||||||||||||||||
| to and around the range. |
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| inches | cm) | on all sides of the | ||||||||||||||||||
| Is the | Oven | Temp | Control | turned | to |
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l |
| pans | for | air | circulation? |
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| a temperature |
| setting | or BROIL? | l | Have | you | preheated | the oven | as the | ||||||||||||||
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If | burner | fails | to light: |
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| recipe |
| calls | for? |
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l | Is the | range | connected | to electrical | l | Are | the | pans | the | size called | for in the | |||||||||||||
| powef? |
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| recipe? |
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l | Have | you | checked | your | home’s | l | Are | you |
| following |
| a | tested | recipe | ||||||||||
| main | fuses | or | circuit | breaker | box? |
| from | a | reliable | source? |
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l | Are | burner | ports | clogged? |
| (See | l | Do | the |
| cooking |
| utensils | have | ||||||||||
| page | 13.) |
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| smooth, | flat | bottoms | and | fit the | sur- | ||||||||
If burner flames are uneven: |
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| face | burners? |
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| See the Cooking Guide for more infor- | ||||||||||||||||||||||
l | Are | burner | ports | clogged? |
| (See | ||||||||||||||||||
| mation | on | cooking |
| problems |
| and | |||||||||||||||||
| page | 13.) |
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| how | to | solve them. |
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If | burner | flames | lift | off | ports, | are |
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yellow, | or | are | noisy | when | turned | off: |
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l | The | air/gas | mixture | may | be incor- |
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| rect. | (Call for | service.) |
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