Whirlpool W10632883A Problem Solver, to possibly avoid the cost of a service call

Moving

When you are moving your refrigerator to a new home, follow		5.	Unplug refrigerator.
these steps to prepare it for the move.		6.	Clean, wipe, and dry thoroughly.
1. If your refrigerator has an automatic ice maker:
		7.	Take out all removable parts, wrap them well, and tape them
	■ Turn off the water supply to the ice maker at least one day		together so they don’t shift and rattle during the move.
	ahead of time.	8.	Depending on the model, raise the front of the refrigerator so it
	■ Disconnect the water line from the back of the refrigerator.		rolls more easily OR screw in the leveling legs so they don't
	■ When the last load of ice drops, raise the wire shutoff arm		scrape the floor. See “Adjust the Doors” or “Door Removal,
			Leveling and Alignment.”
	to the OFF (up) position or move the switch to the OFF
		9.	Tape the doors closed and tape the power cord to the back of
	(right) setting.
			the refrigerator.
2. Remove all food from the refrigerator and pack all frozen food
		When you get to your new home, put everything back and refer to
	in dry ice.
		the Installation Instructions for preparation instructions. Also, if
3. Empty the ice bin.
		your refrigerator has an automatic ice maker, remember to
4. Depending on the model, turn the Refrigerator Control to OFF		reconnect the water supply to the refrigerator.
	or turn cooling off. See “Using the Controls” in the User
	Instructions, User Guide, or Use & Care Guide.

PROBLEM SOLVER

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca

WARNING

		Electrical Shock Hazard
		Plug into a grounded 3 prong outlet.
		Do not remove ground prong.
		Do not use an adapter.
		Do not use an extension cord.
		Failure to follow these instructions can result in death,
		fire, or electrical shock.
GENERAL OPERATION	Possible Causes and/or Recommended Solutions
Refrigerator	■ Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet.
will not operate		Do not use an extension cord.
	■ No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
	■ Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit
		breaker. If the problem continues, contact a licensed electrician.
	■ Control or cooling is not turned on - Turn on the refrigerator control, or turn cooling on.
		See “Using the Controls.”
	■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
		completely.
		NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either
		compartment (refrigerator or freezer) more quickly.
Motor seems to	■ Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than
run too much		you’re used to, because the compressor and fans operate at lower speeds that are more
		energy-efficient. This is normal.
		NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added,
		the doors are opened often, or if a door has been left open.

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