GENERAL OPERATION | Possible Causes and/or Recommended Solutions |
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Temperature is too warm | ■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool |
| completely. |
| NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either |
| compartment (refrigerator or freezer) more quickly. |
| ■ Doors are opened often or not closed completely - This allows warm air to enter the |
| refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are |
| properly sealed. |
| ■ Air vents are blocked - Remove items that are immediately in front of the vents. |
| ■ Large amount of warm food recently added - Allow several hours for the refrigerator to return |
| to its normal temperature. |
| ■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder |
| setting. Check the temperature again in 24 hours. |
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Temperature is too cold | ■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a |
| warmer setting. Check the temperature again in 24 hours. |
| ■ Top refrigerator shelf is colder than lower shelves - On some models, air from the freezer |
| enters the refrigerator compartment through vents near the top refrigerator shelf. As a result, the |
| top shelf can be slightly colder than lower shelves. |
| ■ Air vents are blocked - Remove items that are immediately in front of the vents. |
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Interior moisture buildup | NOTE: Some moisture buildup is normal. Clean with a soft dry cloth. |
| ■ Room is humid - A humid environment contributes to moisture buildup. Use the refrigerator only |
| in an indoor location, with as little humidity as possible. |
| ■ Doors are opened often or not closed completely - This allows humid air to enter the |
| refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are |
| properly sealed. |
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Interior lights do not work | ■ Doors have been open for an extended period of time - Close the doors to reset the lights. |
| ■ Light bulb is loose in the socket or has burned out - On models with incandescent interior |
| light bulbs, tighten or replace the bulb. See “Lights.” |
| NOTE: On models with LED lights, call for assistance or service if the interior lights do not illuminate |
| when either door is opened. See either the front cover or the Warranty for contact information. |
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WARNING
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| Explosion Hazard | |
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| Use nonflammable cleaner. | |
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| Failure to do so can result in death, explosion, or fire. | |
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DOORS AND LEVELING | Possible Causes and/or Recommended Solutions | ||
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Doors are difficult to open | ■ Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm | ||
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| water. Rinse and dry with a soft cloth. | |
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Doors will not | ■ Door is blocked open - Move food packages away from the door. Make sure all bins and | ||
close completely |
| shelves are in their correct positions. Make sure all packaging materials have been removed. | |
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Doors appear to be uneven | ■ Doors need to be aligned, or refrigerator needs to be leveled - See the leveling and door | ||
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| alignment instructions. | |
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Refrigerator rocks | ■ Refrigerator is not level - To stabilize the refrigerator, remove the base grille and lower the | ||
and is not stable |
| leveling feet until they touch the floor. See the leveling and door alignment instructions. | |
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