Whirlpool WTW8100BW warranty Error Code Appears in Display

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Incorrect dispenser	Clogged dispensers or laundry	Do not overfill dispenser. Overfilling causes immediate dispensing.
operation	products dispensing too soon.
		Always select Fabric Softener option to assure proper dispensing.
		Load dispensers before starting a cycle.
		It is normal for small amounts of water to be remain in dispenser
		at the end of the cycle.
		Homes with low water pressure may result in residual powder
		in the dispenser. To avoid, select a warmer wash temperature
		if possible, depending on your load.
	Liquid chlorine bleach not used in	Use only liquid chlorine bleach in the bleach dispenser.
	dispenser.
Single-dose laundry	Adding laundry packet incorrectly.	Be sure laundry packet is added to washer basket before adding
packet not dissolving		clothes. Follow the manufacturer’s instructions to avoid damage
		to your garments.
Error Code Appears in Display
oL (overloaded) appears	Load too large.	If an overload is detected, the washer will drain any water and
in display		detergent in the washer. Remove several items and add HE
		detergent. Close lid and press START/PAUSE.
uL (unbalanced load)	Load not balanced. The washer is	Allow the washer to continue. If the dial is flashing and the
appears in display	running a load-balance correction	washer has stopped, redistribute the load, close the lid, and
	routine.	press START/PAUSE.
LF (too long to fill)	Washer taking too long to fill. Drain	Check plumbing for correct drain hose installation. Use drain
appears in display	extends more than 4.5" (114 mm) into	hose form and attach securely to drainpipe or tub. Do not tape
	standpipe.	over drain opening. See Installation Instructions.
Ld (too long to drain	Washer taking too long to drain	Check plumbing for correct drain hose installation. Use drain
water) appears in display	water. Drain extends more than	hose form and attach securely to drainpipe or tub. Do not tape
	4.5" (114 mm) into standpipe.	over drain opening.
		Lower drain hose if the end is higher than 96" (2.4 m) above
		the floor. Remove any clogs from drain hose. See Installation
		Instructions.
HC (hot and cold hoses	Hot and cold inlet hoses have been	This code will appear at the end of the wash cycle to indicate
reversed) appears in	installed incorrectly.	that cold water hose is connected to the hot water inlet and hot
display		water hose is connected to the cold water inlet.
Sd (Excess suds)	Excessive suds in washer. Washer is	Allow the washer to continue. Use only HE detergent. Always
appears in display	running a suds reduction routine.	measure detergent, and base detergent quantity on load
		size. Follow detergent manufacturer’s instructions. If the dial
		is flashing, reselect your desired cycle using a cold wash
		temperature, and press START/PAUSE. Do not add detergent.
dL (Lid cannot lock)	An item in the load may be keeping	Check for items directly under the lid.
appears in display	the lid from locking.
lid (Lid opened) appears	Washer lid left open.	Close the lid to clear the display. If the lid is left open for more
in display		than 10 minutes, the cycle will reset and water in the washer
		will drain.
dU (Lid cannot unlock)	Objects on washer lid prevent it from	Remove objects, such as a basket of laundry, from the top of the
appears in display	unlocking.	washer.
F## code (F-type error	System error code.	Press START/PAUSE once to clear the code. Then press
code) appears in display		START/PAUSE again to restart washer. If code appears again,
		call for service.

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