TROUBLESHOOTING GUIDE
Unit has ice forming on the evaporator |
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Possible Cause | Solution |
Evaporator filter and/or coil are dirty. | Clean filter and coil with a vacuum. |
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There is something blocking the supply and or return air | Remove blockage |
One or both evaporator fans are not turning on. | Call a service tech to troubleshoot |
The temperature of the room, the unit is exhausting to, | Raise the temperature of the exhaust room |
has dropped below 50° |
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The unit has not went through its defrost sequence, yet. | Wait 10 minutes to see if ice disappears |
If unit continues to ice. | Call Customer Service at |
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Unit does not run/power up |
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Possible Cause | Solution |
Unit is not plugged in | Make sure the unit is plugged into an outlet |
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Power switch not on | Turn unit on by pressing the power button on the control |
No power to outlet | Reset circuit breaker on unit by pushing reset button located on |
| right side of unit above the plug outlet |
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Line voltage is incorrect rating for unit | Check line voltage to make sure there is 110v/120v |
Room at set point | Lower set point |
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Thermostat not calling for cooling | Lower set point |
Faulty thermostat or writing | Call Customer Service at |
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Cellar Temperature is to Warm |
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Possible Cause | Solution |
The temperature or the room unit is exhausting to has | Lower the temperature of the exhaust room. |
exceeded 85° |
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The unit is undersized for the room. | Order correct size unit |
There is something blocking the supply and/or return air, | Remove air flow obstruction |
on evaporator or condenser side of the unit |
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Unit is mounted too low in the cellar | |
| unit is no more than 18” |
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One or more of the fans is not turning on. | Call Customer Service at |
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Compressor is not turning on. | Call Customer Service at |
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Compressor keeps cycling on overload | Make sure all fans are working and there are no airflow obstruc- |
| tion. |
Poor seal around door. | Make sure there are no air gaps around the door. If door seal is |
| damaged, replace it. |
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Controller set too high | Lower the set point. |
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Unit leaks water |
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Possible Cause | Solution |
Unit is not level | Unit should be level in wall to prevent leaking |
Drain line clogged or kinked | Check drain line to make sure water can flow freely. |
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Drain is clogged preventing water form escaping | Clear Drain |
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Drain line does not have a downward slope | Fix Drain line so there is a downward slope from the |
| unit to the drain. |
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