TROUBLESHOOTING GUIDE
Unit leaks water |
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Possible Cause | Solution |
Unit is not level | Unit should be level in wall to prevent leaking |
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Drain line clogged or kinked | Check drain line to make sure water can flow freely. |
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Drain is clogged preventing water form escaping | Disconnect drain and clear out |
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Drain line does not have a downward slope | Fix Drain line so there is a downward slope from the unit to the drain. |
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Coil is iced causing drain pan ice and water overflowing | Melt ice with blow drier. Soak up with a towel |
Unit runs but does not cool |
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Possible Cause | Solution |
Lack of air flow/heat exhaust (outer room) | Make sure fan is unobstructed; clean evaporator if necessary |
Crankcase pressure set too high/low | Call Customer Service at |
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Compressor not running | Call Customer Service at |
Unit undersized | Call Customer Service at |
Fans run but compressor does not. | Compressor may have overheated. Shut unit off for 1 hour |
| to allow compressor to cool. Turn back on and check for |
| cooler air flow out. If compressor runs, check for and clean |
| condenser coil as possible cause of compressor overheat- |
| ing. If problem repeats, call customer service. |
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Evaporator fan runs but compressor does not |
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Possible Cause | Solution |
Compressor and/or starting components faulty | Call Customer Service at |
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Fans run but compressor does not. | Compressor may have overheated. Shut unit off for 1 hour |
| to allow compressor to cool. Turn back on and check for |
| cooler air flow out. If compressor runs, check for and clean |
| condenser coil as possible cause of compressor overheat- |
| ing. If problem repeats, call customer service. |
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Compressor runs; evaporator fan does not |
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Possible Cause | Solution |
Blown fuse or circuit breaker | Replace fuse/reset breaker |
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Faulty fan motor | Call Customer Service at |
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Faulty fan relay | Call Customer Service at |
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Compressor short cycles |
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Possible Cause | Solution |
Evaporator blows on bottle probe | Move bottle probe to a more central location. |
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Dual pressure control improperly set | Call Customer Service at |
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Unit low on refrigerant charge | Call Customer Service at |
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Condensing fan motor/capacitor faulty | Call Customer Service at |
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Compressor and /or starting components faulty | Call Customer Service at |
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Humidity in cellar too low |
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Possible Cause | Solution |
Cellar vapor barrier not sufficient | Install proper vapor barrier |
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Not enough moisture | Should direct customer to raise the Fon setting to increase |
| the humidity level |
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