LCD Error Messages, Display Meaning Solution | Xerox 32N00467

LCD Error Messages

If an abnormal condition arises in the machine or an incorrect operation is performed, a message indicating the nature of the error is displayed. If this happens, take the corrective action listed in the following table.

DISPLAY	MEANING	SOLUTION

Bypass Jam	The machine detects non	Open the side cover and remove any jammed
	feeding from the Bypass	paper.
	Tray.	Load paper in the Bypass Tray.
		Load paper in the Bypass Tray.

Comm. Err	The machine has a	Try resending the fax.
	problem in
	communication.

Document Jam	The loaded document has	Clear the document jam. Refer to “Document
	jammed in the Document	Jams” on page 10-3
	Feeder.

Door Open	The side cover is not	Close the side cover until it locks into place.
	securely latched.

Drum Warning	The drum cartridge is	Ensure a replacement cartridge is in stock.
	near the end of life.	Replace the drum cartridge when copy/print
		quality is degraded. This may show up as dark
		marks on the edge of the page. Refer to “Drum
		Cartridge” on page 9-8.

Duplex Jam	Paper has jammed in the	Clear the jam. Refer to “2 Sided Jam” on page
	middle of 2 Sided printing.	10-9.

Drum Empty	The drum cartridge is	Replace the drum cartridge. Refer to “Drum
	empty	Cartridge” on page 9-8.

Fuser Error, Open Heat	There is a problem in the	Unplug the power cord and plug it back in. If the
Error, Heating Error and	fuser unit.	problem still persists, please call for service.
Overheat

Group Not Available	You have tried to select a	Try again. Check location for a group.
	group.

Incompatible	Remote party did not
	have the requested
	feature such as polling.

Troubleshooting

Xerox WorkCentre 4118 User Guide

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Xerox 32N00467 manual LCD Error Messages, Display Meaning Solution

Contents

WorkCentre User Guide AL7 1BU England Table of Contents 1 Control panel Copy Enable Passcode Protection Change the Passcode Changing the Fax Setup OptionsAccessing Printer Settings WIA Scanning Procedure Faxing Problems Solution Chart New Drum Clean DrumCopying Problems Printing Problems Index Xerox WorkCentre 4118 User Guide Welcome Introduction Xerox WorkCentre 4118pXerox WorkCentre Bracket Text Typeface Specification NoteAbout This Guide Italic Typeface Information available for the product consists Related Information Sources Customer Support Electrical Supply Safety Notes Cleaning Your Product Electrical Safety InformationOperator Accessible Areas Maintenance Operational Safety Information Disconnect DeviceDo These Maintenance Information Ozone Safety InformationDo Not Do These United States, Canada, Europe, Australia/New Zealand Laser Safety InformationConsumables Radio Frequency Emissions Product Safety Certification Agency StandardIEC60950 1strd Edition Regulatory Information FAX FunctionCE Mark Data Coupler Information Canada Europe Environmental Compliance CanadaEurope Illegal Copies Previous military service Other countries Professional/Business Environment Product Recycling and DisposalEuropean Union Domestic/Household Environment North America Other Countries Welcome Getting Started Scanner Module Unpacking CD Contents Nuance CD Drivers CD ¾ Select your preferred language CD InstallationCan be installed on your PC On the CD Machine Overview Models and OptionsWorkCentre 4118 2 in 1 WorkCentre 4118 4 Guides Document Feeder Document Input Component Location Rear View Control Panel Overview 1 Control panelCopy key Navigation keys Status keys Copy Resolution Job Status Manual GroupSpeed Dial Upward until it locks into place Installing Drum and Toner CartridgesSide cover ¾ Open the front cover Xerox ¾ Close the front cover and the side cover Making Connections Document FeederTelephone Line WorkCentre 4118, 4 in 1 only USB or Parallel Port Cable Machine displays ’Warming Up Please Wait...’ Powering On the Machine¾ Connect the AC Power Cord to On I position Loading Paper RearGuide Corner Snubbers ¾ Do not fill above the Maximum Fill LineMax Fill Line Getting Started Status Machine Setup 15 / 30 / 60 Machine Setup OptionsLTR / A4 / LGL / Folio Off Slow LowHigh Off Inch Hour Option Description Installing Software Installing DriversSystem Requirements Installing Drivers in Windows MacintoshLinux ¾ When the setup has completed click Finish Click Next to install your selections Getting Started Getting Started WorkCentre Win9x directory and click OK Click Next when prompted then click FinishScan driver for the WorkCentre 4118 is now loaded Add Printer icon ¾ Choose Yes to print a test page and click Finish Test Scan Installation process is now completeTest Print or Scan Test Print Copy Select the Paper Supply Copying ProcedureSelect Copy Mode Current Reduction Number of Copies Enlarge Setting Copy Key Guides Load the OriginalsDocument Feeder optional on the 2 Guides to the size required Select the Copy Features Document GlassAlign with the registration arrow in the rear left corner Navigation Keys Start Enter the QuantityPress Start Numeric Keypad Clear/Clear All Contrast Settings Basic Copy FeaturesFeature Description Feature Options Instructions Long CloneAuto Fit Sided Bypass TextMixed Photo ID Card Copy Special Copy FeaturesFeature Options To Select Menu/Exit Enter Navigation Keys Holes Small OrigEdges Binder Both FrontBack Create Booklet Transparencies =Compatible =Incompatible Compatible FeaturesFeature Copy Copy Paper and Other Media Using the Paper Trays Preparing Paper for LoadingLoading the Paper Trays Rear Max Fill Line Corner Snubbers ¾ Ensure that the paper is Paper Type Maximum Stacking Height Using the Bypass TrayPaper Supply key until Required tray is lit on the Status Map Surface Loading the Bypass TrayPaper Support Bypass Tray ¾ Prepare a stack of paper or Enter Paper Supply Bypass Tray is lit on the Status Map Selection Setting the Paper SizeDisplay shows Tray 1 Size on the bottom line ¾ Press Enter Envelopes Media SpecificationsMedia Sizes and Types Paper Tray Bypass Tray Plain paper Paper and Other Media Paper and Other Media Paper and Other Media Fax 4 in 1 only Document Feeder Faxing Procedure Fax Key Fax mode Fax key remains illuminated When selectedSelect the Fax key ¾ Press the Fax key to activate Select the Fax Features Lighten/Darken Original Type Sided Color ResolutionEnter the Fax Number Job Status KeysJob Status Enter Navigation Keys Speed Dialing Dialing MethodsDialing Method Instructions Keypad Dialing Manual group dialing Manual DialingRedial Basic Fax Features ¾ Press FaxUse for documents ¾ Press Fax Super Fine ResolutionStandard Fine Toll Save Special Fax Features Memory Fax Delay Fax Priority Fax PollingTX Poll Secure Receive Delay RXPoll Batch TX Choices are Fax Forwarding Create a Mailbox Mailbox Setup To delete a mailbox Delete a Mailbox ¾ Press the Menu/Exit key Mailbox ProceduresStoring Documents in a Mailbox Store in the mailbox Printing Mailbox Contents Deleting Mailbox Contents Display shows the current time Polling from a Mailbox¾ Select Poll From and press Enter ¾ Enter a remote fax number and press Enter Sending to a Mailbox Press Enter to save your selections Fax Setup OptionsChanging the Fax Setup Options Requirements Fax Setup Options Speed Dials NewEdit Group Dials MSG ConfirmOn-Err High Up to 5 digits All TonePulse Fax 4 in 1 only Print Printing a Document Windows NT Printer SettingsAccessing Printer Settings Windows 98/Me Windows XP PCL Driver Layout Tab Paper Tab Image Quality Print Quality ModeToner Save Mode Image Options Tab Collate Output Options TabPrint Order Use Print Fonts Font Attributes Add, Update and DeleteWatermark Tab Current Watermarks About Tab Print Scan 4 in 1 only Twain Scanner Program Open the Image Editing Application Twain Scanning Procedure Select the Scan Features Preview Select PreviewSelect Scan Save the Image ¾ Click Next Scanning Using the WIA DriverWIA Scanning Procedure Scanners and Camera Scan 4 in 1 only Scan 4 in 1 only Machine Administration Reports Reports AvailableReport Description Enter Machine Status ¾ Using the Navigation Keys select Reports and press EnterPrinting Reports Use the following instructions to print a report Running ControlCentre Installing ControlCentreUsing ControlCentre ControlCentre Phonebook Tab 4 in 1 only Firmware Update Tab Click on the Printer tab to set default print options Printer TabPCL Button Passcode Protection Enable Passcode ProtectionMachine Setup Fax Setup System Admin Change the PasscodeReports Clear Memory Clearing the Memory¾ Select the option required and press Enter ¾ Select Serial Number and press Enter Maintenance Tools¾ Select Maintenance and press Enter Check the Serial Number New Drum Notify Toner Low Billing Counters Clean Drum Enabling or Disabling Auxiliary Access ¾ Select Auxiliary Access and press EnterOff and press Enter Machine Administration Maintenance CVT Glass Cleaning Outside Areas of the Machine Control Panel and LCD Ordering Supplies Customer Replaceable Unit Part NumberToner Cartridge 006R01278 Drum Cartridge 113R00671 Expected Cartridge Life Toner Save ModeCustomer Replaceable Units Toner Cartridge Machine returns to standby To Re-distribute the Toner Setting the Product to Send Toner Low Information Replacing the Drum Cartridge Drum Cartridge Maintenance Reinstall the toner cartridge, then Troubleshooting General Cover Fault ClearanceDocument Jams Input Misfeed Exit Misfeed Roller Misfeed Lever to open the side cover When pulled, pull the releasePaper Jams Paper Feed Area Paper Exit Area Close the cover¾ Open the front cover ¾ Pull down on the Fuser Lever ¾ Close the front cover and side cover Paper out of the machine Sided JamBypass Tray Jam ¾ Remove the jammed paper Customer Support Display Meaning Solution LCD Error Messages Non-Xerox Toner Cart Line ErrorLSU Error Polling Error RX Tray Full Power FailureNo. Not Assigned No Paper Problem and Solutions Charts Copying ProblemsCondition Suggested Solution Problem Probable Cause Suggested Solution Printing Problems Black staining Half of the page is blankPrinting is too slow Irregular faded patches Problem Suggested Solution Faxing Problems Solution Chart Original Received original is printedDark and is illegible or black Stripes are printed on Specifications Specifications Printer Specifications EmulationPCL6 Fax Specifications Scanner and Copier Specifications General Specifications Paper Type L mm L Inch Paper typesPlain paper, OHP film, Label, Envelope, Card, Postcard Available Source Media Types Sizes Thickness Input Source Numerics Index Index Index Xerox WorkCentre 4118 User Guide Canada 1-5,10-10 US 1-5,10-10 Index