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Xerox 32N00467 manual Sided Jam, Bypass Tray Jam, Troubleshooting

Models: 32N00467

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2 Sided Jam

If a paper jam occurs in the 2 Sided module, ’Duplex Jam’ displays and the Paper Jam LED on the Status Map flashes.

1	¾ Pull the Release Lever to open
	¾ Pull the Release Lever to open
	the side cover.

¾Remove the jammed paper.

Troubleshooting

2	¾ Close the side cover.

Bypass Tray Jam

If you try to print using the Bypass Tray and the machine does not detect paper due to no paper or improper paper loading, ’Bypass Jam’ displays and the Bypass Tray LED on the Status Map flashes.

’Bypass Jam’ may also occur when the paper has not fed correctly in the machine.

1	¾ Open the Bypass Tray and pull
	¾ Open the Bypass Tray and pull
	the paper out of the machine.

Xerox WorkCentre 4118 User Guide

Page 10-9

Page 169

Image 169

Xerox 32N00467 manual Sided Jam, Bypass Tray Jam, Troubleshooting

Contents

User Guide WorkCentre32N00467 GKLS European Operations Bessemer Road Prepared and Translated by XeroxWelwyn Garden City Hertfordshire AL7 1BU ENGLAND 2006 by Xerox Corporation. All rights reserved1 Welcome Table of Contents2 Getting Started 4 Paper and Other Media 3 Copy5 Fax 4 in 1 only 4 in 1 Control panelPrint Machine Administration7 Scan 4 in 1 only 10 Troubleshooting 9 Maintenance11 Specifications 10-1Fax Specifications 12 IndexScanner and Copier Specifications General SpecificationsXerox WorkCentre 4118 User Guide Page1 Welcome ¾ Customer Support ¾ Safety Notes ¾ Regulatory Information¾ Introduction ¾ About This Guide ¾ Related Information Sources ¾ Environmental Compliance ¾ Illegal CopiesXerox WorkCentre 4118p IntroductionXerox WorkCentre Welcomefeature mode or key About This Guidefeature Provides more in-depth specificationThe System Administration Guide This User Guide The Quick Use Guide The Quick Install SheetsRelated Information Sources WelcomeWelcome Customer SupportXerox US Welcome Center Xerox Canada Welcome CenterWarning Markings Safety NotesElectrical Supply WelcomeOperator Accessible Areas Electrical Safety InformationMaintenance Cleaning Your ProductDisconnect Device Operational Safety InformationDo These WelcomeOzone Safety Information Maintenance InformationDo Not Do These WelcomeConsumables Laser Safety InformationRadio Frequency Emissions United States, Canada, Europe, Australia/New ZealandWelcome Product Safety CertificationAGENCY STANDARDFAX Function Regulatory InformationCE Mark WelcomeData Coupler Information WelcomeWelcome CANADAWelcome EUROPERadio Equipment & Telecommunications Terminal Equipment Directive Canada Environmental ComplianceEurope WelcomeWelcome Illegal CopiesWelcome Canada¾ Passports. Foreign Passports may be photographed Welcome Other countriesEuropean Union Product Recycling and DisposalDomestic/Household Environment Professional/Business EnvironmentOther Countries North AmericaWelcome Xerox WorkCentre 4118 User GuidePage WelcomeXerox WorkCentre 4118 User Guide ¾ Making Connections ¾ Powering On the Machine ¾ Loading Paper ¾ Unpacking ¾ Machine Overview ¾ Installing Drum and Toner Cartridges¾ Machine Setup ¾ Installing Software 2 Getting StartedGetting Started UnpackingUser Guide CD CD ContentsGetting Started Xerox WorkCentre 4118 User GuideNuance CD Drivers CDGetting Started User Guide CD CD InstallationDrivers CD Nuance CDModels and Options Machine OverviewGetting Started Front View Component LocationGetting Started Document Feeder Connector Telephone Connections AC Power Cord Rear ViewConnector Power Switch Parallel Connector USB Connector Getting Started2 in 1 Control panel Control Panel Overview4 in 1 Control panel Getting Started5 Original Type Used to select the type of original being scanned Getting StartedGetting StartedGetting Started Installing Drum and Toner Cartridges¾ Pull the release latch to open the ¾ Open the front cover¾ Remove the starter toner cartridge from its bag Getting Started1 Document Feeder Making Connections2 Telephone Line WorkCentre 4118, 4 in 1 only Getting StartedCAUTION Shut down the computer before connecting the cable 3 USB or Parallel Port CableGetting Started Xerox WorkCentre 4118 User Guide¾ Connect the AC Power Cord to Powering On the Machinethe machine and a power outlet The power cord must be plugged into a grounded power socketGetting Started Loading PaperRear Guide¾ Fan the paper and insert it into the tray Getting StartedCorner snubbers ¾ Do not fill above the Maximum Fill LineDo not allow the guide to press against the edge of the paper tightly Getting StartedGetting Started Machine SetupStatus Getting Started Machine Setup Optionsor Off StartedFast NameIf the Fax Setup option Auto Reduction is set to Enter the current date and time using theStarted Numeric Keypad. Use Clock Mode to setInstalling Drivers Installing SoftwareSystem Requirements Programs for WindowsMacintosh Installing Drivers in WindowsLinux StartedClick Next to install your selections ¾ Choose the components you want to install and then click Next6 ¾ When the setup has completed click Finish Getting StartedPage Getting Started¾ Click Finish. The driver installation is now complete ¾ Choose the components you want to install and then click NextGetting Started Pagefor the WorkCentre Getting StartedWorkCentre Getting Started Click Next when prompted then click Finish¾ Choose Yes to print a test page and click Finish Getting StartedTest Print Test Print or ScanTest Scan Getting Started¾ Compatible Features ¾ Copying Procedure ¾ Basic Copy Features ¾ Special Copy Features3 Copy Digital copying is available as standard on the Xerox WorkCentre1 Select Copy Mode Copying Procedure2 Select the Paper Supply CopyDocument Feeder optional on the 2 in 3 Load the OriginalsCopy Document Glass Select the Copy FeaturesCopy ¾ Lower the Document Feeder or Document CoverPress Start Enter the QuantityCopy ¾ If the Document Glass is usedFeature Description Basic Copy FeaturesCopy Reduce/Enlarge fromCopy ¾ Continue the procedure until all the originals haveAuto Fit displays sided copies are requiredOriginal Type CopyColor Original Paper SupplyFeature Description Special Copy FeaturesCopy Copy z Use to ’clean up’Edge Erase Margin ShiftCopy Suppress featureBook Copy Auto SuppressCopy Booklet featureTransparencies Create BookletCopy Compatible FeaturesXerox WorkCentre 4118 User Guide Page CopyXerox WorkCentre 4118 User Guide 4 Paper and Other Media ¾ Loading Paper ¾ Setting the Paper Size ¾ Media SpecificationsXerox WorkCentre4118 User Guide PagePreparing Paper for Loading Using the Paper TraysLoading the Paper Trays Paper and Other MediaPaper and Other Media positioned under the snubbers Paper and Other MediaPaper and Other Media Using the Bypass TrayPaper and Other Media Loading the Bypass TrayPaper Support Bypass Tray Bypass Tray is lit on the Status Map Paper and Other Media¾ To select the Bypass Tray, press Xerox WorkCentre4118 User GuidePaper and Other Media Setting the Paper SizeMedia Sizes and Types Media SpecificationsPaper and Other Media ¾ Use only well-constructed envelopes with sharp, well creased folds Paper and Other Media¾ Ensure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components Paper and Other MediaPage Paper and Other MediaXerox WorkCentre4118 User Guide ¾ Special Fax Features ¾ Fax Forwarding ¾ Mailbox Setup ¾ Faxing Procedure ¾ Dialing Methods ¾ Basic Fax Features¾ Mailbox Procedures ¾ Fax Setup Options 5 Fax 4 in 1 only1 Load the Originals Faxing ProcedureDocument Feeder Fax 4 in 1 onlyDocument Glass Select the Fax keyFax 4 in 1 only ¾ Lower the Document Feeder4 Enter the Fax Number 3 Select the Fax Features1 only Fax 4 inPress Start 6 Job StatusFax 4 in 1 only KeysFax 4 in 1 only Dialing Methods1 only ¾ Dial the fax number. When the fax tone is heard, press Start toManual group dialing Manual DialingFeature Description Basic Fax FeaturesFax 4 in 1 only Super Fine resolution 1onlyAlso used when sending a Feature Description Special Fax Features¾ Using the Navigation keys select Fax Features Fax 4 in 1 onlyMemory Fax 1onlyDelay Fax Priority Fax only1Polling TX PollBatch TX 1onlySecure Receive Fax 4 in 1 only Fax ForwardingOff - don’t forward RX - forward received TX - forward transmitted All - forward RX and TXCreate a Mailbox Mailbox SetupSetConfMBX confidential SetBullMBX bulletinFax 4 in 1 only Delete a MailboxTo delete a mailbox Storing Documents in a Mailbox Mailbox ProceduresFax 4 in 1 only ¾ Using the Navigation Keys select Mailbox and press Enter Printing Mailbox ContentsFax 4 in 1 only ¾ Press the Menu/Exit key¾ Using the Navigation Keys select Mailbox and press Enter Deleting Mailbox ContentsFax 4 in 1 only ¾ Press the Menu/Exit keyFax 4 in 1 only Polling from a MailboxFax 4 in 1 only Sending to a MailboxChanging the Fax Setup Options Fax Setup OptionsFax 4 in 1 only Fax 4 in 1 only Fax Setup OptionsDRPD Speed Dials Fax 4 in 1 onlyEdit Group Dials Fax 4 in 1 onlyMSG Confirm Use to activate the machine performing an onlyReceive Mode is set to Ans/Fax only1 4 inuntil you see DRPD Mode on the bottom line andPage Fax 4 in 1 onlyXerox WorkCentre 4118 User Guide 6 Print ¾ Printing a Document ¾ Printer Settings ¾ PCL DriverXerox WorkCentre 4118 User Guide PagePrint Printing a DocumentAccessing Printer Settings Printer SettingsWindows 98/Me Windows NTPrint Windows XP¾ Select File Print Properties from within any Windows application PagePrint PCL DriverPrint Layout TabRotate 180 Degrees Print Paper Tabmenu Use to select whether a banner page is requiredPrint Image Options TabPrint Quality Mode Image QualityPrint Output Options TabIf this option is selected the fonts which are resident on the printer will be used for the jobPrint Watermark TabWatermark Message Message AnglePrint About TabXerox WorkCentre 4118 User Guide PagePage PrintXerox WorkCentre 4118 User Guide ¾ Scanning Using the WIA Driver ¾ TWAIN Scanner Program ¾ TWAIN Scanning Procedure7 Scan 4 in 1 only Xerox WorkCentre 4118 User GuideScan 4 in 1 only TWAIN Scanner Program1 Open the Image Editing Application TWAIN Scanning Procedure23 Load the Originals Document FeederDocument Glass 3 Select the Scan FeaturesScan 4 in 1 only ¾ Lower the Document Feeder5 Select Scan 4 Select Preview6 Save the Image Scan 4 in 1 onlyWIA Scanning Procedure Scanning Using the WIA DriverScan 4 in 1 only Xerox WorkCentre 4118 User Guide Scan 4 in 1 onlyPage Page Scan 4 in 1 onlyXerox WorkCentre 4118 User Guide 8 Machine Administration Reports Machine AdministrationReports Available Machine Administration Printing Reports¾ Press the Machine Status key Xerox WorkCentre 4118 User GuideUsing ControlCentre Installing ControlCentreControlCentre Running ControlCentrePhonebook Tab 4 in 1 only Firmware Update TabMachine Administration Retrieves thePCL Button Printer TabMachine Administration PagePasscode Protection Enable Passcode ProtectionMachine Administration Machine Administration Change the PasscodeThis will be blank if you have just enabled Passcode Protection ¾ Enter the new passcode and press EnterClearing the Memory Clear MemorySystem Data Fax Phone Book Fax RX History Fax TX History Machine AdministrationCheck the Serial Number Maintenance ToolsMachine Administration New Drum Notify Toner LowYour Customer Number Your Customer Name The Supplier’s Fax Number The Suppliers NameBilling Counters Clean DrumMachine Administration Machine Administration Enabling or Disabling Auxiliary AccessPage Machine AdministrationXerox WorkCentre 4118 User Guide ¾ Cleaning ¾ Ordering Supplies ¾ Customer Replaceable Units 9 MaintenanceXerox WorkCentre 4118 User Guide PageCleaning the Document Glass and Constant Velocity Transport CVT Glass CleaningMaintenance ¾ Open the Document FeederOutside Areas of the Machine Control Panel and LCDMaintenance Maintenance Ordering SuppliesCUSTOMER REPLACEABLE UNITToner Cartridge Customer Replaceable UnitsExpected Cartridge Life Toner Save ModeMaintenance To Re-distribute the Toner¾ The display shows New Toner?, select No and press Enter Maintenance Setting the Product to Send Toner Low InformationXerox WorkCentre 4118 User Guide Replacing the Drum Cartridge Drum CartridgeMaintenance Maintenance Reinstall the toner cartridge, then Maintenancelock the lever ¾ Close the front cover and the side cover ¾ The display shows New Drum Unit?. Select Yes and press Enter¾ General ¾ Fault Clearance ¾ Customer Support ¾ LCD Error Messages 10 Troubleshooting¾ Problem and Solutions Charts Xerox WorkCentre 4118 User GuideGeneral TroubleshootingDocument Jams Fault ClearanceInput Misfeed TroubleshootingTroubleshooting Exit MisfeedFeeder ¾ Close the Document Feeder top coverTroubleshooting Roller Misfeed¾ Open the Document Feeder ¾ Close the Document Feeder and reload the documentsPaper Feed Area Paper JamsTroubleshooting Troubleshooting Paper Exit AreaXerox WorkCentre 4118 User Guide ¾ Gently pull the paper out through the exit area Troubleshooting¾ Push the Fuser Lever up ¾ Turn the Jam Remove Lever back to the original positionBypass Tray Jam 2 Sided JamTroubleshooting Customer Support TroubleshootingXerox US Welcome Center Xerox Canada Welcome CenterTroubleshooting LCD Error MessagesTray Jams” on pagethe LSU Laser Scanning Options” on page 5-22 for more informationOn the Machine” starting on page 2-16. If the Unit10-6 10-6page The Toner Cartridge hasCopying Problems Problem and Solutions ChartsTroubleshooting “Cleaning the Document Glass and Constant Velocity Transportthat work. If printing is still not possible, replace Printing Problemsport, enable this mode of operation. Refer to the Change the page orientation in the printer setupEnabling High Speed Printer Communications If the computer is equipped with an ECP parallelTroubleshooting Faxing Problems Solution ChartToner Cartridge Check with the party sending the original that the original is a ¾ Introduction ¾ Printer Specifications ¾ Fax Specifications 11 Specifications¾ Scanner and Copier Specifications ¾ General Specifications ¾ Media SpecificationsIntroduction SpecificationsPage Xerox WorkCentre 4118 User GuideSpecifications Printer SpecificationsSpecifications Fax SpecificationsSpecifications Scanner and Copier Specifications600 x 300 Document Feeder Specifications General Specifications32 kg Drum and Toner Cartridges included Specifications Media SpecificationsPlain paper, OHP film, Label, Envelope, Card, Postcard Paper TypeB5 means JIS and ISO Transparency film thickness 150 µm SpecificationsPaper Label thickness 140 µm Numerics IndexIndex Index Index Index Index Canada 1-5 US 1-5Xerox WorkCentre 4118 User Guide IndexIndex IndexXerox WorkCentre 4118 User Guide