Paper Jams, Paper Feed Area | Xerox 32N00467 instruction

Troubleshooting

Paper Jams

If paper jams occur, ‘Paper Jam’ displays and the Paper Jam or Paper Tray LED on the Status Map flashes to indicate the problem area. Follow the steps below to clear the jam. To avoid tearing paper, pull the jammed paper out gently and slowly.

Paper Feed Area

If the paper jams in the feed area ’Paper Jam 0’ displays.

1	¾ Pull out the Paper Tray.
	¾ When the tray is fully out, lift the

front part of the tray slightly to release the tray from the machine.

2	¾ Remove the jammed paper by
	¾ Remove the jammed paper by
	gently pulling it straight out.

¾Once you remove the jammed paper, open the side cover and close it to clear the ’Paper Jam 0’ message from the display.

3	¾ If there is any resistance and the
	¾ If there is any resistance and the
	paper does not move immediately
	when pulled, pull the release
	lever to open the side cover.

¾Carefully remove the misfed paper in the direction shown.

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Xerox WorkCentre 4118 User Guide

Page 166

Image 166

Xerox 32N00467 manual Paper Jams, Paper Feed Area, When pulled, pull the release, Lever to open the side cover

Contents

WorkCentre User Guide AL7 1BU England Table of Contents Copy 1 Control panel WIA Scanning Procedure Changing the Fax Setup OptionsAccessing Printer Settings Enable Passcode Protection Change the Passcode Printing Problems New Drum Clean DrumCopying Problems Faxing Problems Solution Chart Index Xerox WorkCentre 4118 User Guide Welcome Xerox WorkCentre 4118p IntroductionXerox WorkCentre Italic Typeface Specification NoteAbout This Guide Bracket Text Typeface Related Information Sources Information available for the product consists Customer Support Safety Notes Electrical Supply Maintenance Electrical Safety InformationOperator Accessible Areas Cleaning Your Product Disconnect Device Operational Safety InformationDo These Ozone Safety Information Maintenance InformationDo Not Do These Radio Frequency Emissions Laser Safety InformationConsumables United States, Canada, Europe, Australia/New Zealand Agency Standard Product Safety CertificationIEC60950 1strd Edition FAX Function Regulatory InformationCE Mark Data Coupler Information Canada Europe Canada Environmental ComplianceEurope Illegal Copies Previous military service Other countries Domestic/Household Environment Product Recycling and DisposalEuropean Union Professional/Business Environment North America Other Countries Welcome Getting Started Unpacking Scanner Module CD Contents Drivers CD Nuance CD On the CD CD InstallationCan be installed on your PC ¾ Select your preferred language Models and Options Machine OverviewWorkCentre 4118 2 in 1 WorkCentre 4118 4 Component Location Guides Document Feeder Document Input Rear View 1 Control panel Control Panel OverviewCopy key Navigation keys Status keys Resolution Copy Manual Group Job StatusSpeed Dial ¾ Open the front cover Installing Drum and Toner CartridgesSide cover Upward until it locks into place ¾ Close the front cover and the side cover Xerox Document Feeder Making ConnectionsTelephone Line WorkCentre 4118, 4 in 1 only USB or Parallel Port Cable On I position Powering On the Machine¾ Connect the AC Power Cord to Machine displays ’Warming Up Please Wait...’ Rear Loading PaperGuide ¾ Do not fill above the Maximum Fill Line Corner SnubbersMax Fill Line Getting Started Machine Setup Status Off Machine Setup OptionsLTR / A4 / LGL / Folio 15 / 30 / 60 Inch LowHigh Off Slow Option Description Hour Installing Drivers Installing SoftwareSystem Requirements Macintosh Installing Drivers in WindowsLinux Click Next to install your selections ¾ When the setup has completed click Finish Getting Started Getting Started WorkCentre Add Printer icon Click Next when prompted then click FinishScan driver for the WorkCentre 4118 is now loaded Win9x directory and click OK ¾ Choose Yes to print a test page and click Finish Test Print Installation process is now completeTest Print or Scan Test Scan Copy Current Reduction Number of Copies Enlarge Setting Copy Key Copying ProcedureSelect Copy Mode Select the Paper Supply Guides to the size required Load the OriginalsDocument Feeder optional on the 2 Guides Document Glass Select the Copy FeaturesAlign with the registration arrow in the rear left corner Numeric Keypad Clear/Clear All Enter the QuantityPress Start Navigation Keys Start Feature Options Instructions Basic Copy FeaturesFeature Description Contrast Settings Sided CloneAuto Fit Long Photo TextMixed Bypass Menu/Exit Enter Navigation Keys Special Copy FeaturesFeature Options To Select ID Card Copy Binder Small OrigEdges Holes Front BothBack Transparencies Create Booklet Copy Compatible FeaturesFeature =Compatible =Incompatible Copy Paper and Other Media Preparing Paper for Loading Using the Paper TraysLoading the Paper Trays Rear ¾ Ensure that the paper is Max Fill Line Corner Snubbers Required tray is lit on the Status Map Using the Bypass TrayPaper Supply key until Paper Type Maximum Stacking Height ¾ Prepare a stack of paper or Loading the Bypass TrayPaper Support Bypass Tray Surface Bypass Tray is lit on the Status Map Enter Paper Supply ¾ Press Enter Setting the Paper SizeDisplay shows Tray 1 Size on the bottom line Selection Paper Tray Bypass Tray Plain paper Media SpecificationsMedia Sizes and Types Envelopes Paper and Other Media Paper and Other Media Paper and Other Media Fax 4 in 1 only Faxing Procedure Document Feeder ¾ Press the Fax key to activate Fax mode Fax key remains illuminated When selectedSelect the Fax key Fax Key Lighten/Darken Original Type Sided Color Resolution Select the Fax FeaturesEnter the Fax Number Keys Job StatusJob Status Enter Navigation Keys Keypad Dialing Dialing MethodsDialing Method Instructions Speed Dialing Manual Dialing Manual group dialingRedial ¾ Press Fax Basic Fax FeaturesUse for documents ¾ Press Fax Fine ResolutionStandard Super Fine Special Fax Features Toll Save Delay Fax Memory Fax Polling Priority FaxTX Poll Batch TX Delay RXPoll Secure Receive Fax Forwarding Choices are Mailbox Setup Create a Mailbox Delete a Mailbox To delete a mailbox Store in the mailbox Mailbox ProceduresStoring Documents in a Mailbox ¾ Press the Menu/Exit key Printing Mailbox Contents Deleting Mailbox Contents ¾ Enter a remote fax number and press Enter Polling from a Mailbox¾ Select Poll From and press Enter Display shows the current time Sending to a Mailbox Requirements Fax Setup OptionsChanging the Fax Setup Options Press Enter to save your selections Fax Setup Options New Speed DialsEdit MSG Confirm Group DialsOn-Err Up to 5 digits High Tone AllPulse Fax 4 in 1 only Print Printing a Document Windows 98/Me Printer SettingsAccessing Printer Settings Windows NT Windows XP PCL Driver Layout Tab Paper Tab Image Options Tab Print Quality ModeToner Save Mode Image Quality Use Print Fonts Output Options TabPrint Order Collate Current Watermarks Add, Update and DeleteWatermark Tab Font Attributes About Tab Print Scan 4 in 1 only Twain Scanner Program Twain Scanning Procedure Open the Image Editing Application Select the Scan Features Save the Image Select PreviewSelect Scan Preview Scanners and Camera Scanning Using the WIA DriverWIA Scanning Procedure ¾ Click Next Scan 4 in 1 only Scan 4 in 1 only Machine Administration Reports Available ReportsReport Description Use the following instructions to print a report ¾ Using the Navigation Keys select Reports and press EnterPrinting Reports Enter Machine Status ControlCentre Installing ControlCentreUsing ControlCentre Running ControlCentre Firmware Update Tab Phonebook Tab 4 in 1 only Printer Tab Click on the Printer tab to set default print optionsPCL Button Fax Setup Enable Passcode ProtectionMachine Setup Passcode Protection Change the Passcode System AdminReports Clearing the Memory Clear Memory¾ Select the option required and press Enter Check the Serial Number Maintenance Tools¾ Select Maintenance and press Enter ¾ Select Serial Number and press Enter Notify Toner Low New Drum Clean Drum Billing Counters ¾ Select Auxiliary Access and press Enter Enabling or Disabling Auxiliary AccessOff and press Enter Machine Administration Maintenance Cleaning CVT Glass Control Panel and LCD Outside Areas of the Machine Customer Replaceable Unit Part Number Ordering SuppliesToner Cartridge 006R01278 Drum Cartridge 113R00671 Toner Cartridge Toner Save ModeCustomer Replaceable Units Expected Cartridge Life To Re-distribute the Toner Machine returns to standby Setting the Product to Send Toner Low Information Drum Cartridge Replacing the Drum Cartridge Maintenance Reinstall the toner cartridge, then Troubleshooting General Input Misfeed Fault ClearanceDocument Jams Cover Exit Misfeed Roller Misfeed Paper Feed Area When pulled, pull the releasePaper Jams Lever to open the side cover Close the cover Paper Exit Area¾ Open the front cover ¾ Pull down on the Fuser Lever ¾ Close the front cover and side cover ¾ Remove the jammed paper Sided JamBypass Tray Jam Paper out of the machine Customer Support LCD Error Messages Display Meaning Solution Polling Error Line ErrorLSU Error Non-Xerox Toner Cart No Paper Power FailureNo. Not Assigned RX Tray Full Copying Problems Problem and Solutions ChartsCondition Suggested Solution Printing Problems Problem Probable Cause Suggested Solution Irregular faded patches Half of the page is blankPrinting is too slow Black staining Faxing Problems Solution Chart Problem Suggested Solution Stripes are printed on Received original is printedDark and is illegible or black Original Specifications Specifications Emulation Printer SpecificationsPCL6 Fax Specifications Scanner and Copier Specifications General Specifications Available Paper typesPlain paper, OHP film, Label, Envelope, Card, Postcard Paper Type L mm L Inch Input Source Source Media Types Sizes Thickness Index Numerics Index Index Xerox WorkCentre 4118 User Guide Canada 1-5,10-10 US 1-5,10-10 Index

Paper Jams

Paper Feed Area

when pulled, pull the release

lever to open the side cover.

¾Carefully remove the misfed paper in the direction shown.

Xerox WorkCentre 4118 User Guide