Fault Clearance, Document Jams, Input Misfeed | Xerox 32N00467

Fault Clearance

When a fault occurs, check the Status Map on the Control Panel. A red flashing LED identifies the problem area:-

Status Map

Troubleshooting

Paper		Bypass
		Bypass

Jam

Tray 1

Tray 2

Document Jams

If a document jams while it is feeding through the Document Feeder, ‘Document Jam’ displays and the Document Jam LED on the Status Map flashes.

Details for clearing the three areas of the Document Feeder are given below.

Input Misfeed

1	¾ Open the Document Feeder top
	¾ Open the Document Feeder top
	cover.

Xerox WorkCentre 4118 User Guide

Page 10-3

Image 163

Xerox 32N00467 manual Fault Clearance, Document Jams, Input Misfeed, Cover

Contents

WorkCentre User Guide AL7 1BU England Table of Contents 1 Control panel Copy Enable Passcode Protection Change the Passcode Changing the Fax Setup OptionsAccessing Printer Settings WIA Scanning Procedure Faxing Problems Solution Chart New Drum Clean DrumCopying Problems Printing Problems Index Xerox WorkCentre 4118 User Guide Welcome Xerox WorkCentre 4118p IntroductionXerox WorkCentre Bracket Text Typeface Specification NoteAbout This Guide Italic Typeface Information available for the product consists Related Information Sources Customer Support Electrical Supply Safety Notes Cleaning Your Product Electrical Safety InformationOperator Accessible Areas Maintenance Disconnect Device Operational Safety InformationDo These Ozone Safety Information Maintenance InformationDo Not Do These United States, Canada, Europe, Australia/New Zealand Laser Safety InformationConsumables Radio Frequency Emissions Agency Standard Product Safety CertificationIEC60950 1strd Edition FAX Function Regulatory InformationCE Mark Data Coupler Information Canada Europe Canada Environmental ComplianceEurope Illegal Copies Previous military service Other countries Professional/Business Environment Product Recycling and DisposalEuropean Union Domestic/Household Environment North America Other Countries Welcome Getting Started Scanner Module Unpacking CD Contents Nuance CD Drivers CD ¾ Select your preferred language CD InstallationCan be installed on your PC On the CD Models and Options Machine OverviewWorkCentre 4118 2 in 1 WorkCentre 4118 4 Guides Document Feeder Document Input Component Location Rear View 1 Control panel Control Panel OverviewCopy key Navigation keys Status keys Copy Resolution Manual Group Job StatusSpeed Dial Upward until it locks into place Installing Drum and Toner CartridgesSide cover ¾ Open the front cover Xerox ¾ Close the front cover and the side cover Document Feeder Making ConnectionsTelephone Line WorkCentre 4118, 4 in 1 only USB or Parallel Port Cable Machine displays ’Warming Up Please Wait...’ Powering On the Machine¾ Connect the AC Power Cord to On I position Rear Loading PaperGuide ¾ Do not fill above the Maximum Fill Line Corner SnubbersMax Fill Line Getting Started Status Machine Setup 15 / 30 / 60 Machine Setup OptionsLTR / A4 / LGL / Folio Off Slow LowHigh Off Inch Hour Option Description Installing Drivers Installing SoftwareSystem Requirements Macintosh Installing Drivers in WindowsLinux ¾ When the setup has completed click Finish Click Next to install your selections Getting Started Getting Started WorkCentre Win9x directory and click OK Click Next when prompted then click FinishScan driver for the WorkCentre 4118 is now loaded Add Printer icon ¾ Choose Yes to print a test page and click Finish Test Scan Installation process is now completeTest Print or Scan Test Print Copy Select the Paper Supply Copying ProcedureSelect Copy Mode Current Reduction Number of Copies Enlarge Setting Copy Key Guides Load the OriginalsDocument Feeder optional on the 2 Guides to the size required Document Glass Select the Copy FeaturesAlign with the registration arrow in the rear left corner Navigation Keys Start Enter the QuantityPress Start Numeric Keypad Clear/Clear All Contrast Settings Basic Copy FeaturesFeature Description Feature Options Instructions Long CloneAuto Fit Sided Bypass TextMixed Photo ID Card Copy Special Copy FeaturesFeature Options To Select Menu/Exit Enter Navigation Keys Holes Small OrigEdges Binder Front BothBack Create Booklet Transparencies =Compatible =Incompatible Compatible FeaturesFeature Copy Copy Paper and Other Media Preparing Paper for Loading Using the Paper TraysLoading the Paper Trays Rear Max Fill Line Corner Snubbers ¾ Ensure that the paper is Paper Type Maximum Stacking Height Using the Bypass TrayPaper Supply key until Required tray is lit on the Status Map Surface Loading the Bypass TrayPaper Support Bypass Tray ¾ Prepare a stack of paper or Enter Paper Supply Bypass Tray is lit on the Status Map Selection Setting the Paper SizeDisplay shows Tray 1 Size on the bottom line ¾ Press Enter Envelopes Media SpecificationsMedia Sizes and Types Paper Tray Bypass Tray Plain paper Paper and Other Media Paper and Other Media Paper and Other Media Fax 4 in 1 only Document Feeder Faxing Procedure Fax Key Fax mode Fax key remains illuminated When selectedSelect the Fax key ¾ Press the Fax key to activate Lighten/Darken Original Type Sided Color Resolution Select the Fax FeaturesEnter the Fax Number Keys Job StatusJob Status Enter Navigation Keys Speed Dialing Dialing MethodsDialing Method Instructions Keypad Dialing Manual Dialing Manual group dialingRedial ¾ Press Fax Basic Fax FeaturesUse for documents ¾ Press Fax Super Fine ResolutionStandard Fine Toll Save Special Fax Features Memory Fax Delay Fax Polling Priority FaxTX Poll Secure Receive Delay RXPoll Batch TX Choices are Fax Forwarding Create a Mailbox Mailbox Setup To delete a mailbox Delete a Mailbox ¾ Press the Menu/Exit key Mailbox ProceduresStoring Documents in a Mailbox Store in the mailbox Printing Mailbox Contents Deleting Mailbox Contents Display shows the current time Polling from a Mailbox¾ Select Poll From and press Enter ¾ Enter a remote fax number and press Enter Sending to a Mailbox Press Enter to save your selections Fax Setup OptionsChanging the Fax Setup Options Requirements Fax Setup Options New Speed DialsEdit MSG Confirm Group DialsOn-Err High Up to 5 digits Tone AllPulse Fax 4 in 1 only Print Printing a Document Windows NT Printer SettingsAccessing Printer Settings Windows 98/Me Windows XP PCL Driver Layout Tab Paper Tab Image Quality Print Quality ModeToner Save Mode Image Options Tab Collate Output Options TabPrint Order Use Print Fonts Font Attributes Add, Update and DeleteWatermark Tab Current Watermarks About Tab Print Scan 4 in 1 only Twain Scanner Program Open the Image Editing Application Twain Scanning Procedure Select the Scan Features Preview Select PreviewSelect Scan Save the Image ¾ Click Next Scanning Using the WIA DriverWIA Scanning Procedure Scanners and Camera Scan 4 in 1 only Scan 4 in 1 only Machine Administration Reports Available ReportsReport Description Enter Machine Status ¾ Using the Navigation Keys select Reports and press EnterPrinting Reports Use the following instructions to print a report Running ControlCentre Installing ControlCentreUsing ControlCentre ControlCentre Phonebook Tab 4 in 1 only Firmware Update Tab Printer Tab Click on the Printer tab to set default print optionsPCL Button Passcode Protection Enable Passcode ProtectionMachine Setup Fax Setup Change the Passcode System AdminReports Clearing the Memory Clear Memory¾ Select the option required and press Enter ¾ Select Serial Number and press Enter Maintenance Tools¾ Select Maintenance and press Enter Check the Serial Number New Drum Notify Toner Low Billing Counters Clean Drum ¾ Select Auxiliary Access and press Enter Enabling or Disabling Auxiliary AccessOff and press Enter Machine Administration Maintenance CVT Glass Cleaning Outside Areas of the Machine Control Panel and LCD Customer Replaceable Unit Part Number Ordering SuppliesToner Cartridge 006R01278 Drum Cartridge 113R00671 Expected Cartridge Life Toner Save ModeCustomer Replaceable Units Toner Cartridge Machine returns to standby To Re-distribute the Toner Setting the Product to Send Toner Low Information Replacing the Drum Cartridge Drum Cartridge Maintenance Reinstall the toner cartridge, then Troubleshooting General Cover Fault ClearanceDocument Jams Input Misfeed Exit Misfeed Roller Misfeed Lever to open the side cover When pulled, pull the releasePaper Jams Paper Feed Area Close the cover Paper Exit Area¾ Open the front cover ¾ Pull down on the Fuser Lever ¾ Close the front cover and side cover Paper out of the machine Sided JamBypass Tray Jam ¾ Remove the jammed paper Customer Support Display Meaning Solution LCD Error Messages Non-Xerox Toner Cart Line ErrorLSU Error Polling Error RX Tray Full Power FailureNo. Not Assigned No Paper Copying Problems Problem and Solutions ChartsCondition Suggested Solution Problem Probable Cause Suggested Solution Printing Problems Black staining Half of the page is blankPrinting is too slow Irregular faded patches Problem Suggested Solution Faxing Problems Solution Chart Original Received original is printedDark and is illegible or black Stripes are printed on Specifications Specifications Emulation Printer SpecificationsPCL6 Fax Specifications Scanner and Copier Specifications General Specifications Paper Type L mm L Inch Paper typesPlain paper, OHP film, Label, Envelope, Card, Postcard Available Source Media Types Sizes Thickness Input Source Numerics Index Index Index Xerox WorkCentre 4118 User Guide Canada 1-5,10-10 US 1-5,10-10 Index