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Xerox 32N00467 manual Troubleshooting, ¾ Gently pull the paper out through the exit area, Page

Models: 32N00467

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¾Gently pull the paper out through the exit area.

Troubleshooting

¾Turn the Jam Remove Lever in the direction of the arrow to move the paper to the exit area.

¾Gently pull the paper out through the exit area.

¾Push the Fuser Lever up.

¾Turn the Jam Remove Lever back to the original position.

¾Close the front cover and side cover.

Page 10-8

Xerox WorkCentre 4118 User Guide

Page 168

Image 168

Xerox 32N00467 manual Troubleshooting, ¾ Gently pull the paper out through the exit area, ¾ Push the Fuser Lever up, Page

Contents

WorkCentre User Guide32N00467 Prepared and Translated by Xerox GKLS European Operations Bessemer RoadWelwyn Garden City Hertfordshire AL7 1BU ENGLAND 2006 by Xerox Corporation. All rights reservedTable of Contents 1 Welcome2 Getting Started 3 Copy 4 Paper and Other Media5 Fax 4 in 1 only 4 in 1 Control panelMachine Administration Print7 Scan 4 in 1 only 9 Maintenance 10 Troubleshooting11 Specifications 10-112 Index Fax SpecificationsScanner and Copier Specifications General SpecificationsPage Xerox WorkCentre 4118 User Guide¾ Customer Support ¾ Safety Notes ¾ Regulatory Information 1 Welcome¾ Introduction ¾ About This Guide ¾ Related Information Sources ¾ Environmental Compliance ¾ Illegal CopiesIntroduction Xerox WorkCentre 4118pXerox WorkCentre WelcomeAbout This Guide feature mode or keyfeature Provides more in-depth specificationThis User Guide The Quick Use Guide The Quick Install Sheets The System Administration GuideRelated Information Sources WelcomeCustomer Support WelcomeXerox US Welcome Center Xerox Canada Welcome CenterSafety Notes Warning MarkingsElectrical Supply WelcomeElectrical Safety Information Operator Accessible AreasMaintenance Cleaning Your ProductOperational Safety Information Disconnect DeviceDo These WelcomeMaintenance Information Ozone Safety InformationDo Not Do These WelcomeLaser Safety Information ConsumablesRadio Frequency Emissions United States, Canada, Europe, Australia/New ZealandProduct Safety Certification WelcomeAGENCY STANDARDRegulatory Information FAX FunctionCE Mark WelcomeWelcome Data Coupler InformationCANADA WelcomeEUROPE WelcomeRadio Equipment & Telecommunications Terminal Equipment Directive Environmental Compliance CanadaEurope WelcomeIllegal Copies WelcomeCanada Welcome¾ Passports. Foreign Passports may be photographed Other countries WelcomeProduct Recycling and Disposal European UnionDomestic/Household Environment Professional/Business EnvironmentNorth America Other CountriesWelcome Xerox WorkCentre 4118 User GuideWelcome PageXerox WorkCentre 4118 User Guide ¾ Unpacking ¾ Machine Overview ¾ Installing Drum and Toner Cartridges ¾ Making Connections ¾ Powering On the Machine ¾ Loading Paper¾ Machine Setup ¾ Installing Software 2 Getting StartedUnpacking Getting StartedCD Contents User Guide CDGetting Started Xerox WorkCentre 4118 User GuideDrivers CD Nuance CDGetting Started CD Installation User Guide CDDrivers CD Nuance CDMachine Overview Models and OptionsGetting Started Component Location Front ViewGetting Started Rear View Document Feeder Connector Telephone Connections AC Power CordConnector Power Switch Parallel Connector USB Connector Getting StartedControl Panel Overview 2 in 1 Control panel4 in 1 Control panel Getting StartedGetting Started 5 Original Type Used to select the type of original being scannedStarted GettingInstalling Drum and Toner Cartridges Getting Started¾ Pull the release latch to open the ¾ Open the front coverGetting Started ¾ Remove the starter toner cartridge from its bagMaking Connections 1 Document Feeder2 Telephone Line WorkCentre 4118, 4 in 1 only Getting Started3 USB or Parallel Port Cable CAUTION Shut down the computer before connecting the cableGetting Started Xerox WorkCentre 4118 User GuidePowering On the Machine ¾ Connect the AC Power Cord tothe machine and a power outlet The power cord must be plugged into a grounded power socketLoading Paper Getting StartedRear GuideGetting Started ¾ Fan the paper and insert it into the trayCorner snubbers ¾ Do not fill above the Maximum Fill LineGetting Started Do not allow the guide to press against the edge of the paper tightlyMachine Setup Getting StartedStatus Machine Setup Options Getting StartedStarted or OffFast NameEnter the current date and time using the If the Fax Setup option Auto Reduction is set toStarted Numeric Keypad. Use Clock Mode to setInstalling Software Installing DriversSystem Requirements Programs for WindowsInstalling Drivers in Windows MacintoshLinux Started¾ Choose the components you want to install and then click Next Click Next to install your selections6 ¾ When the setup has completed click Finish Getting StartedGetting Started Page¾ Choose the components you want to install and then click Next ¾ Click Finish. The driver installation is now completeGetting Started PageGetting Started for the WorkCentreWorkCentre Click Next when prompted then click Finish Getting StartedGetting Started ¾ Choose Yes to print a test page and click FinishTest Print or Scan Test PrintTest Scan Getting Started¾ Copying Procedure ¾ Basic Copy Features ¾ Special Copy Features ¾ Compatible Features3 Copy Digital copying is available as standard on the Xerox WorkCentreCopying Procedure 1 Select Copy Mode2 Select the Paper Supply Copy3 Load the Originals Document Feeder optional on the 2 inCopy Select the Copy Features Document GlassCopy ¾ Lower the Document Feeder or Document CoverEnter the Quantity Press StartCopy ¾ If the Document Glass is usedBasic Copy Features Feature DescriptionCopy Reduce/Enlarge from¾ Continue the procedure until all the originals have CopyAuto Fit displays sided copies are requiredCopy Original TypeColor Original Paper SupplySpecial Copy Features Feature DescriptionCopy z Use to ’clean up’ CopyEdge Erase Margin ShiftSuppress feature CopyBook Copy Auto SuppressBooklet feature CopyTransparencies Create BookletCompatible Features CopyXerox WorkCentre 4118 User Guide Copy PageXerox WorkCentre 4118 User Guide ¾ Loading Paper ¾ Setting the Paper Size ¾ Media Specifications 4 Paper and Other MediaXerox WorkCentre4118 User Guide PageUsing the Paper Trays Preparing Paper for LoadingLoading the Paper Trays Paper and Other MediaPaper and Other Media Paper and Other Media positioned under the snubbersUsing the Bypass Tray Paper and Other MediaLoading the Bypass Tray Paper and Other MediaPaper Support Bypass Tray Paper and Other Media Bypass Tray is lit on the Status Map¾ To select the Bypass Tray, press Xerox WorkCentre4118 User GuideSetting the Paper Size Paper and Other MediaMedia Specifications Media Sizes and TypesPaper and Other Media Paper and Other Media ¾ Use only well-constructed envelopes with sharp, well creased foldsPaper and Other Media ¾ Ensure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine componentsPaper and Other Media PageXerox WorkCentre4118 User Guide ¾ Faxing Procedure ¾ Dialing Methods ¾ Basic Fax Features ¾ Special Fax Features ¾ Fax Forwarding ¾ Mailbox Setup¾ Mailbox Procedures ¾ Fax Setup Options 5 Fax 4 in 1 onlyFaxing Procedure 1 Load the OriginalsDocument Feeder Fax 4 in 1 onlySelect the Fax key Document GlassFax 4 in 1 only ¾ Lower the Document Feeder3 Select the Fax Features 4 Enter the Fax Number1 only Fax 4 in6 Job Status Press StartFax 4 in 1 only KeysDialing Methods Fax 4 in 1 only¾ Dial the fax number. When the fax tone is heard, press Start to 1 onlyManual group dialing Manual DialingBasic Fax Features Feature DescriptionFax 4 in 1 only 1only Super Fine resolutionAlso used when sending a Special Fax Features Feature Description¾ Using the Navigation keys select Fax Features Fax 4 in 1 only1only Memory FaxDelay Fax only1 Priority FaxPolling TX Poll1only Batch TXSecure Receive Fax Forwarding Fax 4 in 1 onlyOff - don’t forward RX - forward received TX - forward transmitted All - forward RX and TXMailbox Setup Create a MailboxSetConfMBX confidential SetBullMBX bulletinDelete a Mailbox Fax 4 in 1 onlyTo delete a mailbox Mailbox Procedures Storing Documents in a MailboxFax 4 in 1 only Printing Mailbox Contents ¾ Using the Navigation Keys select Mailbox and press EnterFax 4 in 1 only ¾ Press the Menu/Exit keyDeleting Mailbox Contents ¾ Using the Navigation Keys select Mailbox and press EnterFax 4 in 1 only ¾ Press the Menu/Exit keyPolling from a Mailbox Fax 4 in 1 onlySending to a Mailbox Fax 4 in 1 onlyFax Setup Options Changing the Fax Setup OptionsFax 4 in 1 only Fax Setup Options Fax 4 in 1 onlyDRPD Fax 4 in 1 only Speed DialsEdit Fax 4 in 1 only Group DialsMSG Confirm only Use to activate the machine performing anReceive Mode is set to Ans/Fax 4 in only1until you see DRPD Mode on the bottom line andFax 4 in 1 only PageXerox WorkCentre 4118 User Guide ¾ Printing a Document ¾ Printer Settings ¾ PCL Driver 6 PrintXerox WorkCentre 4118 User Guide PagePrinting a Document PrintPrinter Settings Accessing Printer SettingsWindows 98/Me Windows NTWindows XP Print¾ Select File Print Properties from within any Windows application PagePCL Driver PrintLayout Tab PrintRotate 180 Degrees Paper Tab Printmenu Use to select whether a banner page is requiredImage Options Tab PrintPrint Quality Mode Image QualityOutput Options Tab PrintIf this option is selected the fonts which are resident on the printer will be used for the jobWatermark Tab PrintWatermark Message Message AngleAbout Tab PrintXerox WorkCentre 4118 User Guide PagePrint PageXerox WorkCentre 4118 User Guide ¾ TWAIN Scanner Program ¾ TWAIN Scanning Procedure ¾ Scanning Using the WIA Driver7 Scan 4 in 1 only Xerox WorkCentre 4118 User GuideTWAIN Scanner Program Scan 4 in 1 onlyTWAIN Scanning Procedure 1 Open the Image Editing Application23 Load the Originals Document Feeder3 Select the Scan Features Document GlassScan 4 in 1 only ¾ Lower the Document Feeder4 Select Preview 5 Select Scan6 Save the Image Scan 4 in 1 onlyScanning Using the WIA Driver WIA Scanning ProcedureScan 4 in 1 only Scan 4 in 1 only Xerox WorkCentre 4118 User GuidePage Scan 4 in 1 only PageXerox WorkCentre 4118 User Guide 8 Machine Administration Machine Administration ReportsReports Available Printing Reports Machine Administration¾ Press the Machine Status key Xerox WorkCentre 4118 User GuideInstalling ControlCentre Using ControlCentreControlCentre Running ControlCentreFirmware Update Tab Phonebook Tab 4 in 1 onlyMachine Administration Retrieves thePrinter Tab PCL ButtonMachine Administration PageEnable Passcode Protection Passcode ProtectionMachine Administration Change the Passcode Machine AdministrationThis will be blank if you have just enabled Passcode Protection ¾ Enter the new passcode and press EnterClear Memory Clearing the MemorySystem Data Fax Phone Book Fax RX History Fax TX History Machine AdministrationMaintenance Tools Check the Serial NumberMachine Administration Notify Toner Low New DrumYour Customer Number Your Customer Name The Supplier’s Fax Number The Suppliers NameClean Drum Billing CountersMachine Administration Enabling or Disabling Auxiliary Access Machine AdministrationMachine Administration PageXerox WorkCentre 4118 User Guide 9 Maintenance ¾ Cleaning ¾ Ordering Supplies ¾ Customer Replaceable UnitsXerox WorkCentre 4118 User Guide PageCleaning Cleaning the Document Glass and Constant Velocity Transport CVT GlassMaintenance ¾ Open the Document FeederControl Panel and LCD Outside Areas of the MachineMaintenance Ordering Supplies MaintenanceCUSTOMER REPLACEABLE UNITCustomer Replaceable Units Toner CartridgeExpected Cartridge Life Toner Save ModeTo Re-distribute the Toner Maintenance¾ The display shows New Toner?, select No and press Enter Setting the Product to Send Toner Low Information MaintenanceXerox WorkCentre 4118 User Guide Drum Cartridge Replacing the Drum CartridgeMaintenance Maintenance Maintenance Reinstall the toner cartridge, thenlock the lever ¾ Close the front cover and the side cover ¾ The display shows New Drum Unit?. Select Yes and press Enter10 Troubleshooting ¾ General ¾ Fault Clearance ¾ Customer Support ¾ LCD Error Messages¾ Problem and Solutions Charts Xerox WorkCentre 4118 User GuideTroubleshooting GeneralFault Clearance Document JamsInput Misfeed TroubleshootingExit Misfeed TroubleshootingFeeder ¾ Close the Document Feeder top coverRoller Misfeed Troubleshooting¾ Open the Document Feeder ¾ Close the Document Feeder and reload the documentsPaper Jams Paper Feed AreaTroubleshooting Paper Exit Area TroubleshootingXerox WorkCentre 4118 User Guide Troubleshooting ¾ Gently pull the paper out through the exit area¾ Push the Fuser Lever up ¾ Turn the Jam Remove Lever back to the original position2 Sided Jam Bypass Tray JamTroubleshooting Troubleshooting Customer SupportXerox US Welcome Center Xerox Canada Welcome CenterLCD Error Messages TroubleshootingTray Jams” on pageOptions” on page 5-22 for more information the LSU Laser ScanningOn the Machine” starting on page 2-16. If the Unit10-6 10-6page The Toner Cartridge hasProblem and Solutions Charts Copying ProblemsTroubleshooting “Cleaning the Document Glass and Constant Velocity TransportPrinting Problems that work. If printing is still not possible, replaceChange the page orientation in the printer setup port, enable this mode of operation. Refer to theEnabling High Speed Printer Communications If the computer is equipped with an ECP parallelFaxing Problems Solution Chart TroubleshootingToner Cartridge Check with the party sending the original that the original is a 11 Specifications ¾ Introduction ¾ Printer Specifications ¾ Fax Specifications¾ Scanner and Copier Specifications ¾ General Specifications ¾ Media SpecificationsSpecifications IntroductionPage Xerox WorkCentre 4118 User GuidePrinter Specifications SpecificationsFax Specifications SpecificationsScanner and Copier Specifications Specifications600 x 300 Document Feeder General Specifications Specifications32 kg Drum and Toner Cartridges included Media Specifications SpecificationsPlain paper, OHP film, Label, Envelope, Card, Postcard Paper TypeSpecifications B5 means JIS and ISO Transparency film thickness 150 µmPaper Label thickness 140 µm Index NumericsIndex Index Index Index Canada 1-5 US 1-5 IndexXerox WorkCentre 4118 User Guide IndexIndex IndexXerox WorkCentre 4118 User Guide