Troubleshooting
PROBLEM | SOLUTION | |
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The RoadTrip Minimax antenna does not attempt | 1. | Check +12 V wires at unit to verify the quick disconnect is locked |
to find a satellite or it never moves. | into the socket. | |
| 2. | Make sure the RoadTrip Minimax antenna is plugged in. |
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The dish never stops on any of the signals that it sees.
1. Make sure that your receiver is set up correctly.
For DISH NETWORK, the check switch should read either “Un known” or “SW64”.
For DIRECTV, the receiver should be set for a Two Satellite
Oval Dish. In some cases, the ‘Two satellite’ option may not be available. In these cases, select Three satellite oval.
2.Make sure the Main coax cable from antenna is run to “satellite in” on back of your receiver and all coax connections are made properly.
With DIRECTV, the dish will find the alternate satellite but it never finds the primary satellite.
Make sure that the Switches on the Electronics Control Box are set for DIRECTV. See page 3. These switches are found under the dome, inside the Electronics Control Box.
I am not getting all the DISH Network channels I subscribed to.
Go to the check switch menu in receiver. Make sure that it’s set for SW64 and lists both even and odd transponders on satellites 110°, 119° and 129°.
The RoadTrip Minimax antenna never sees any signals, it just keeps searching.
1.Rain, snow or excessive dew on the dome can interrupt the signal. Snow and dew can be brushed off the dome. If heavy rain or snowfall is blocking the signal, it may be necessary to wait until the weather clears.
2.Check to see if the southern sky is clear. Trees, buildings, large signs or an overpass can block the signal. Find an area where you can be sure that this is not the problem and try again.
3.Run a single, good coax cable directly from the RoadTrip Mini- max to the satellite receiver
4.Make sure the receiver has power and the satellite dish is con- nected to the “Sat In” jack.
I have switched satellite service providers. How do I set my dish for my new provider?
You will need to remove the dome, and set switches to correct provider. See page 3.
My receiver appears to be locked up. I cannot | 1. | Power off receiver and turn back on. |
get any response from it. | 2. | Hold in power button on receiver for three seconds and release. |
| 3. | Unplug receiver from outlet for 20 seconds and plug back in. |
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With DISH Network, my RoadTrip Minimax antenna appears to lock onto signal, but my receiver does not show a picture or a signal reading.
Check the “Check Switch” installed in your receiver. If anything other than “Unknown” or “SW64” is installed, please run the “Check Switch” test. See page 6 for help running this check.
The DIRECTV receiver shows a signal but the Road- Trip Minimax antenna never stops searching.
Exit the receiver menu screens and try running the search from the program guide screen.
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