Installing Xenith Pro Firmware 9
6. Download your software: On the page displaying the products you registered, select
Support and Service Center tab > Registration, Licenses & Downloads to open
the Registration, Licenses & Downloads page, hover your mouse pointer over the My
Downloads link and select Xenith to display available firmware, click the zip file you
need (for example, Xenith Pro 2.0.015.zip), and then follow the download instructions.
CAUTION: Be sure to select the option in the Xenith Pro 2.0.015.zip file that you need.
For example:
If you are using an FTP server to update your firmware, be sure to use the
R00_xen file.
If you are using the USB Firmware Tool to update your firmware, be sure to use
the R00_xen-2.0_015-128-Merlin.zip file.
WARNING: Use of the Software on more than one device requires that you first purchase
from Wyse additional copies of, or licenses to, the Software. Contact your local Wyse
distributor or Wyse Inside Sales at 1-800-800-9973 option 1 or 1-408-473-1200 option 1.
Troubleshooting
This section contains general troubleshooting information.

USB Keys - Troubleshooting Boot Issues

Due to different manufacturing processes on USB keys (and the variety of them), not all
brands have been tested with the Wyse USB Firmware Tool. If you experience problems
booting from a configured USB key, it is recommended that you try a different brand of
USB key.

SanDisk Cruiser Flash Drives - Troubleshooting Partition Issues

Problem: How can I properly use a SanDisk Cruiser flash drive to image supported
devices using the Wyse USB Firmware Tool? (KB17735)
Solution: SanDisk flash drives come with support for U3 (for details on U3, see
http://www.u3.com). When you initially use these drives, you are prompted to select the
use for the drive: Apps and Storage or only Storage. If you select the Apps and Storage
option, the drive will create two partitions, one of which is identified as a CD and is a read
only partition. This partition sometimes prevents the Wyse USB Firmware Tool to properly
prepare the USB key for imaging a device. To resolve this problem you can do one of the
following:
• Go to http://www.sandisk.com, search in the SanDisk Knowledge Base for document
2550, and then follow the instructions in the documentation.
• Go to http://www.sandisk.com/DriverDownload/driverList.asp, select USB Flash
Drives from the Select Product Type list, click Find Driver, select U3 LaunchPad
Remover, click Continue, and then download and use the U3 Launchpad Remover
according to the instructions.