Troubleshooting

Table 5-1Troubleshooting reference

 

 

 

Problem

Possible Cause

Solution

Run time is

Internal battery is not

Recharge using the AC Charger,

less than

fully charged.

until green Charging Status light is

expect d.

 

steady.

 

AC appliance power

Check AC appliance power or

 

c n umption is higher

wattage rating (or current draw for

 

than expected.

12 V DC appliances) and compare

 

 

with Table 3-1 on page 3–5 and

 

 

Table 3-2 on page 3–9.

Charging

No AC power at the

Ens re power is available at the AC

Status light is

AC wa outlet.

wa outlet.

Off when AC

 

 

Charg is

AC Charger is faulty.

Replace the AC Charger.

connected

 

 

 

 

 

G een

Battery Charge (%)

Unplug the charging sources and any

Charging

reading on digital

appliances and let the XPower

Status light is

display is only

P werpack rest for 15 minutes to

flashing

accurate when the

obtain an accurate reading.

(indicating

XPower Powerpack

 

recharging)

has been disconnected

 

and Battery

from all appliances

 

Charge (%)

and all charging

 

does not turn

sources for fifteen

 

on.

minutes.

 

 

 

 

Green

The voltage at the AC

Use AC wall outlet that supplies 120

Charging

wall outlet is less than

V AC.

Status light is

120 V AC.

 

still flashing

 

 

and hasn’t

Internal battery is

Replace the battery.

changed to

permanently damaged.

 

steady after 50

 

 

hours of

 

 

charging.

 

 

 

 

 

5-4

975-0057-01-01

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Image 58
Xantrex Technology 975-0057-01-01 warranty Charging