Troubleshooting Reference
Table 5-1 Troubleshooting reference
| Problem | Possible Cause | Solution |
|
|
|
|
|
|
| Measured AC | Using an | The modified sine wave output |
|
| output voltage | AC voltmeter to read | of the XPower Powerpack |
|
| is too low. | output voltage. | requires a true RMS reading |
|
|
|
| meter, such as the Fluke 87 |
|
|
|
| series, for accurate |
|
|
|
| measurement. |
|
|
| XPower Powerpack | Press Battery Level button to |
|
|
| battery is almost fully | verify battery status and recharge |
|
|
| discharged. | the XPower Powerpack as |
|
|
|
| necessary. Battery Level LEDs |
|
|
|
| are only accurate when the unit |
|
|
|
| has been disconnected from all |
|
|
|
| appliances and all charging |
|
|
|
| sources for 15 minutes. |
|
|
|
|
|
|
| Battery Status | No AC power at the AC | Ensure power is available at the |
|
| LED is OFF | wall outlet. | AC wall outlet. |
|
| when AC | AC charger is faulty. | Replace the AC charger. |
|
| charger is |
| ||
| connected |
|
|
|
|
|
|
|
|
| Battery Status | Battery Level lights are | Unplug the charging sources and |
|
| LED is red and | only accurate when the | any appliances and let the |
|
| Battery Level | XPower Powerpack has | XPower Powerpack rest for 15 |
|
| LEDs show | been disconnected from | minutes to obtain an accurate |
|
| the battery is | all appliances and all | reading. |
|
| full when the | charging sources for 15 |
|
|
| Battery Level | minutes. |
|
|
| button is |
|
|
|
| triggered. |
|
|
|
|
|
|
|
|
| Battery Status | The voltage at the AC wall | Use AC wall outlet that supplies |
|
| LED is red and | outlet is less than | 120 V AC. |
|
| has not | 120 VAC. | Continue to charge the unit for |
|
| changed to |
|
| |
| green after 24 |
| another 12 hours; the unit will be |
|
| hours of |
| ready to use even if the Battery |
|
| charging. |
| Status light remains red. |
|
|
|
|
|
|
|
|
|
|
|
38
