Troubleshooting Reference

Table 5-1Troubleshooting reference

 

Problem

Possible Cause

Solution

 

 

 

 

 

 

 

Measured AC

Using an average-reading

The modified sine wave output

 

 

output voltage

AC voltmeter to read

of the XPower Powerpack

 

 

is too low.

output voltage.

requires a true RMS reading

 

 

 

 

meter, such as the Fluke 87

 

 

 

 

series, for accurate

 

 

 

 

measurement.

 

 

 

XPower Powerpack

Press Battery Level button to

 

 

 

battery is almost fully

verify battery status and recharge

 

 

 

discharged.

the XPower Powerpack as

 

 

 

 

necessary. Battery Level LEDs

 

 

 

 

are only accurate when the unit

 

 

 

 

has been disconnected from all

 

 

 

 

appliances and all charging

 

 

 

 

sources for 15 minutes.

 

 

 

 

 

 

 

Battery Status

No AC power at the AC

Ensure power is available at the

 

 

LED is OFF

wall outlet.

AC wall outlet.

 

 

when AC

AC charger is faulty.

Replace the AC charger.

 

 

charger is

 

 

connected

 

 

 

 

 

 

 

 

 

Battery Status

Battery Level lights are

Unplug the charging sources and

 

 

LED is red and

only accurate when the

any appliances and let the

 

 

Battery Level

XPower Powerpack has

XPower Powerpack rest for 15

 

 

LEDs show

been disconnected from

minutes to obtain an accurate

 

 

the battery is

all appliances and all

reading.

 

 

full when the

charging sources for 15

 

 

 

Battery Level

minutes.

 

 

 

button is

 

 

 

 

triggered.

 

 

 

 

 

 

 

 

 

Battery Status

The voltage at the AC wall

Use AC wall outlet that supplies

 

 

LED is red and

outlet is less than

120 V AC.

 

 

has not

120 VAC.

Continue to charge the unit for

 

 

changed to

 

 

 

green after 24

 

another 12 hours; the unit will be

 

 

hours of

 

ready to use even if the Battery

 

 

charging.

 

Status light remains red.

 

 

 

 

 

 

 

 

 

 

 

38

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Xantrex Technology Powerpack 300 manual 1Troubleshooting reference