WA–4 445-0167-01-01
Payment options such as credit card or money order will be explained by the Customer Service
Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units with
excessive damage, an additional fee will be charged. If applicable, you will be contacted by Customer Service
once your unit has been received.
Information About Your System
As soon as you open your RS400 Sine Wave Inverter package, record the following information and be sure to
keep your proof of purchase.
If you need to contact Customer Service, please record the following details before calling. This information
will help our representatives give you better service.
pSerial Number (on DC end) _________________________________
pPurchased From _________________________________
pPurchase Date _________________________________
pType of installation (e.g. RV, truck) __________________________________
pLength of time inverter has been installed __________________________________
pBattery/battery bank size __________________________________
pBattery type (e.g. flooded, sealed gel cell, AGM) __________________________________
pDC wiring size and length __________________________________
pAlarm sounding? __________________________________
pDescription of indicators on front panel __________________________________
pAppliances operating when problem occurred __________________________________
pDescription of problem __________________________________
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