Xerox 5687, 5645, 5675, 5655, 5632, 5665, 5638 manual Evaluate Reliability, Service/Support

EVALUATE RELIABILITY

Office productivity relies on tools that do their jobs day in and day out. Consider how often you need to intervene to replace paper or other consumables or to clear jams. How easy is that intervention, and how long is the device typically down? If outside assistance is required, how easy is it to arrange and how long do you have to wait? Is the device a reliable network citizen? Has it been tested and certified by independent industry participants?

HOW THE WORKCENTRE 5600 SERIES EXCEEDS THE RELIABILITY REQUIREMENT

Day-to-Day Reliability

Reliability comes in two forms: system reliability and image reliability. The WorkCentre 5600 series

has been designed to provide maximum system reliability and uptime: Simple paper paths and mini- mal moving parts help optimize day-to-day reliability and contribute to monthly duty cycles* of:

•WorkCentre 5632 — 125,000

•WorkCentre 5638 — 150,000

•WorkCentre 5645 — 175,000

•WorkCentre 5655 — 200,000

•WorkCentre 5665 — 250,000

•WorkCentre 5675 — 300,000

•WorkCentre 5687 — 400,000

*Duty cycle is a measure of the maximum number of copies/prints that can be run during peak periods.

Any paper jams or misfeeds that do occur can be easily cleared through access doors on the front of the machine, enabling your employees to proactively resolve most issues and limit calls to your help desk. With a maximum paper capacity of up to 8,700 sheets, the WorkCentre 5600 series also minimizes the need for user to reload paper. Xerox SMart KitTM technology also helps minimize downtime by predicting when critical parts will fail and alerting you to order replacement units. SMart Kit replaceable units are as simple and easy to replace as toner cartridges. Further, if a WorkCentre 5600 series MFP does experience an interruption in service, CentreWare alerts can

be configured to inform IT staff.

Service/Support

Building on the reliability engineered into the WorkCentre 5600 series, Xerox has trained and developed a sophisticated service-delivery network capable of maintaining your equipment, addressing issues you encounter, and training your IT staff and employees on how to get the most out of your equipment.

Service/Support

Building on the reliability engineered into the WorkCentre 5600 series, Xerox has trained and developed a sophisticated service-delivery network capable of maintaining your equipment, addressing issues you encounter, and training your IT staff and employees on how to get the most out of your equipment.

Wo rk Cen tr e ® 5632 / 5638 / 5645 / 5655 / 5665 / 5675 / 5687 Evaluator Guide

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