Solving General Printing Problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Problem

Possible Cause

Solution

 

 

 

The printer

The printer is not

Check the power cord connections.

does not

receiving power.

Check the power switch and the

print.

 

power source.

 

 

 

 

The printer is not

Select Xerox Phaser 6110

 

selected as the

Series as your default printer.

 

default printer.

 

 

 

 

 

Check the printer for

After locating the problem, clear it.

 

the following:

If a printer system error occurs,

 

 

contact your service representative.

 

• The printer cover is

• Close the printer cover.

 

not closed.

 

 

• Paper is jammed.

• Clear the paper jam. See 6.3.

 

• No paper is loaded.

• Load paper. See 2.3.

 

• A toner cartridge is

• Install the toner cartridge. See

 

not installed.

5.3.

 

 

 

 

The printer may be in

Check the message on the Status

 

manual feed mode

Monitor program window, add paper

 

and out of paper.

to the tray and press the

 

 

button on the control panel.

 

 

 

 

The connection cable

Disconnect the printer cable and

 

between the

reconnect it.

 

computer and the

 

 

printer is not

 

 

connected properly.

 

 

 

 

 

The connection cable

If possible, attach the cable to

 

between the

another computer that is working

 

computer and the

properly and try to print a

 

printer is defective.

document. You can also try using a

 

 

different printer cable.

 

 

 

 

The port setting is

Check the Windows printer setting

 

incorrect.

to make sure that the print job is

 

 

sent to the correct port. If the

 

 

computer has more than one port,

 

 

make sure that the printer is

 

 

attached to the correct one.

 

 

 

 

The printer may be

Check the printer properties to

 

configured

ensure that all of the print settings

 

incorrectly.

are correct.

 

 

 

Problem

Possible Cause

Solution

 

 

 

The printer

The printer driver

Reinstall the printer driver; see the

does not

may be incorrectly

Software Section. Try printing a

print.

installed.

test page.

(continued)

 

 

The printer is

Check the LEDs on the control panel

 

 

malfunctioning.

to determine if the printer is

 

 

indicating a system error.

 

 

 

 

The document size is

Get more hard disk space and print

 

so big that the hard

the document again.

 

disk space of the

 

 

computer is not

 

 

enough to access the

 

 

print job.

 

 

 

 

Paper does

Paper has been

Remove paper from the tray and

not feed into

loaded incorrectly.

reload it correctly.

the printer.

 

Check that the paper guides are set

 

 

 

 

correctly.

 

 

 

 

There is too much

Remove excess paper from the tray.

 

paper in the tray.

 

 

 

 

 

The paper is too

Use only paper that meets printer

 

thick.

specifications.

 

 

 

A print job is

The job may be very

Reduce the complexity of the

extremely

complex.

page(s) or try adjusting the print

slow.

 

quality settings.

 

 

Adjust the print quality settings,

 

 

such as reducing the resolution. If

 

 

you have set the resolution to Best,

 

 

change it to Normal or Draft. See

 

 

the Software section.

 

 

Your printer prints A4-sized paper at

 

 

16 ppm in black and white mode and

 

 

4 ppm in colour mode.

 

 

 

 

If using Windows 98/

From the Start menu, choose

 

Me, the Spooling

Settings and Printers. Right-click

 

Setting may be set

the Xerox Phaser 6110 Series

 

incorrectly.

printer icon, choose Properties,

 

 

click the Details tab, and then

 

 

choose the Spool Settings button.

 

 

Select the desired spool setting.

 

 

 

Half the

The page orientation

Change the page orientation in your

page is

setting may be

application. For details, see the

blank.

incorrect.

Software Section.

 

 

 

 

The paper size and

Ensure that the paper size in the

 

the paper size

printer driver settings matches the

 

settings do not

paper in the tray.

 

match.

Or, ensure that the paper size in the

 

 

 

 

printer driver settings matches the

 

 

paper selection in the software

 

 

application settings you use.

 

 

 

6.2

Solving Problems

Page 34
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Xerox 6110 manual Problem Possible Cause Solution, Select Xerox Phaser, Software Section . Try printing a, Software section

6110 specifications

The Xerox 6110 is a color multifunction printer, ideal for small to medium businesses that require versatile printing solutions. Renowned for its compact design and comprehensive features, the Xerox 6110 seamlessly combines printing, scanning, copying, and faxing capabilities, making it a cornerstone for productive office environments.

One of the notable features of the Xerox 6110 is its color printing quality. With a resolution up to 600 x 600 dpi, it delivers crisp text and vibrant graphics, ensuring professional-looking documents. Whether printing marketing materials or everyday office documentation, the Xerox 6110 meets high-quality standards. Additionally, the printer supports various paper sizes and types, including envelopes, glossy paper, and labels, providing flexibility for diverse printing needs.

The printer operates with a fast output speed of up to 30 pages per minute for black-and-white documents and up to 25 pages per minute for color. This efficiency helps to keep productivity levels high even in busy work environments. The Xerox 6110 is equipped with a 250-sheet paper tray, which accommodates standard copy paper, while an additional manual feed slot allows for special media types.

Xerox has also integrated advanced technologies into the 6110, such as its Smart Send feature, allowing users to easily scan documents directly to email, network folders, or USB drives. This streamlines document sharing and enhances collaboration within teams. Furthermore, the Xerox 6110 features an intuitive control panel, equipped with a digital display that simplifies navigation of functions and settings.

Security is another key characteristic of the Xerox 6110. It includes various security features such as secure print, network authentication, and data encryption, ensuring sensitive information is protected. These security measures are critical in today's business landscape, where data privacy is paramount.

Energy efficiency is not overlooked in the design of the Xerox 6110. It is Energy Star certified, meaning it consumes less energy during operation and in sleep mode. This energy efficiency not only reduces operational costs but also aligns with corporate sustainability initiatives.

Ultimately, the Xerox 6110 embodies functionality, quality, and security, making it an excellent choice for organizations looking to optimize their document management workflows while maintaining high standards of output. Its combination of robust features and ease of use positions it as a valuable asset in any office setting. Whether printing, scanning, or sharing documents, the Xerox 6110 stands out as a reliable and efficient multifunction printer.