Troubleshooting Error

Messages

When the printer experiences an error, the control panel will indicate an error message with the indicator lights and the Status Monitor program window will display to show the printer’s status or errors. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error.

LED status legend

symbol for green light on

symbol for red light blinking

symbol for red light on

symbol for light off

LED pattern

Possible Problem and Solution

 

 

The blinking toner cartridge is low. Order a new toner cartridge. You can temporarily improve print quality by redistributing the toner. See “Redistributing Toner” on page 5.2

The lighting toner cartridge is empty. Remove the old toner cartridge and install a new one. See “Replacing Toner Cartridges” on page 5.3

The lighting toner cartridge is totally exhausted. Remove the old toner cartridge

and install a new one. See “Replacing Toner Cartridges” on page 5.3

The lighting toner cartridge is wrong. Only install a Xerox toner cartridge, designed

for your printer.

• A paper jam has occurred. To solve the problem, see “Clearing Paper Jams” on page 6.3.

The front or top cover is opened. Close the front or top cover.

• There is no paper in the tray. Load paper in the tray.

The waste toner container is not installated or full. Check the container.

Your system has some problems. If this problem occurs, contact your service representative.

Common Windows Problems

Problem

Possible Cause and Solution

 

 

“File in Use” message

Exit all software applications. Remove all software

appears during

from the StartUp Group, then restart Windows.

installation.

Reinstall the printer driver.

 

 

“General Protection

Close all other applications, reboot Windows and

Fault”, “Exception OE”,

try printing again.

“Spool32”, or “Illegal

 

Operation” messages

 

appear.

 

 

 

“Fail To Print”, “A printer

These messages may appear during printing. Just

timeout error occurred.”

keep waiting until the printer finishes printing. If

messages appear.

the message appears in standby mode or after

 

printing has been completed, check the

 

connection and/or whether an error has occurred.

 

 

The printer does not

Incompatibility between the PDF file and the

print PDF file correctly.

Acrobat products:

Some parts of graphics,

Printing the PDF file as an image may solve this

text, or illustrations are

problem. Turn on Print As Image from the

missing.

Acrobat printing options.

 

 

NOTE:It will take longer to print when you print a

 

PDF file as an image.

 

 

NOTE: Refer to the Microsoft Windows 98/Me/NT 4.0/2000/ 2003/XP User’s Guide that came with your PC for further information on Windows error messages.

Common Macintosh Problems

Problem

Possible Cause and Solution

 

 

The printer does not

Incompatibility between the PDF file and the

print PDF file correctly.

Acrobat products:

Some parts of graphics,

Printing the PDF file as an image may solve this

text, or illustrations are

problem. Turn on Print As Image from the

missing.

Acrobat printing options.

 

 

NOTE:It will take longer to print when you print a

 

PDF file as an image.

 

 

The document has

Update your Mac OS to OS 10.3.3 or higher.

printed, but the print

 

job has not

 

disappeared from the

 

spooler in Mac OS

 

10.3.2.

 

 

 

6.8

Solving Problems

Page 40
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Xerox 6110 manual Troubleshooting Error Messages, Common Windows Problems, Common Macintosh Problems, LED status legend

6110 specifications

The Xerox 6110 is a color multifunction printer, ideal for small to medium businesses that require versatile printing solutions. Renowned for its compact design and comprehensive features, the Xerox 6110 seamlessly combines printing, scanning, copying, and faxing capabilities, making it a cornerstone for productive office environments.

One of the notable features of the Xerox 6110 is its color printing quality. With a resolution up to 600 x 600 dpi, it delivers crisp text and vibrant graphics, ensuring professional-looking documents. Whether printing marketing materials or everyday office documentation, the Xerox 6110 meets high-quality standards. Additionally, the printer supports various paper sizes and types, including envelopes, glossy paper, and labels, providing flexibility for diverse printing needs.

The printer operates with a fast output speed of up to 30 pages per minute for black-and-white documents and up to 25 pages per minute for color. This efficiency helps to keep productivity levels high even in busy work environments. The Xerox 6110 is equipped with a 250-sheet paper tray, which accommodates standard copy paper, while an additional manual feed slot allows for special media types.

Xerox has also integrated advanced technologies into the 6110, such as its Smart Send feature, allowing users to easily scan documents directly to email, network folders, or USB drives. This streamlines document sharing and enhances collaboration within teams. Furthermore, the Xerox 6110 features an intuitive control panel, equipped with a digital display that simplifies navigation of functions and settings.

Security is another key characteristic of the Xerox 6110. It includes various security features such as secure print, network authentication, and data encryption, ensuring sensitive information is protected. These security measures are critical in today's business landscape, where data privacy is paramount.

Energy efficiency is not overlooked in the design of the Xerox 6110. It is Energy Star certified, meaning it consumes less energy during operation and in sleep mode. This energy efficiency not only reduces operational costs but also aligns with corporate sustainability initiatives.

Ultimately, the Xerox 6110 embodies functionality, quality, and security, making it an excellent choice for organizations looking to optimize their document management workflows while maintaining high standards of output. Its combination of robust features and ease of use positions it as a valuable asset in any office setting. Whether printing, scanning, or sharing documents, the Xerox 6110 stands out as a reliable and efficient multifunction printer.