Xerox 7120 manual Reliability, Day-to-day reliability, Service / support

Section 1: Evaluating Color

Multifunction Printers

Reliability

Office productivity relies on tools that do their jobs day in and day out. Consider how often you need to intervene to replace paper or other consumables or to clear jams. How easy is that intervention, and how long is the device typically down? If outside assistance is required, how easy is it to schedule and how long do you have to wait?

How the WorkCentre 7120 multifunction printer exceeds the reliability requirement

Day-to-day reliability

Reliability comes in two forms: system reliability and image reliability. The WorkCentre 7120 device has been designed to provide maximum system reliability and uptime. Simple paper paths and minimal moving parts help optimize day-to-day reliability and contribute

to a duty cycle* of up to 50,000 pages per month.

*Duty cycle is a measure of the maximum number of copies/prints that can be run during peak periods.

Any paper jams or misfeeds that do occur can be easily cleared through access doors on the side of the machine, enabling users to proactively resolve most issues. With a maximum paper capacity of up to 2,130 sheets, the WorkCentre 7120 device can also drastically reduce paper reloading downtime. Xerox SMart KitTM technology also helps minimize downtime by predicting when critical parts will fail and alerting you to order replacement units. SMart Kit replaceable units are as simple to replace as toner cartridges.

Service / support

Building on the reliability engineered into the WorkCentre 7120 multifunction printer, Xerox has trained and developed

asophisticated service-delivery network capable of maintaining your equipment, addressing issues users may encounter, and training employees on how to get the most out of the equipment.

Xerox WorkCentre 7120 Evaluator Guide 15