Xerox Color Laser Printer manual Giving Customers the Right Advice, Other Service Offerings

Xerox Total Satisfaction Services®

Giving Customers the Right Advice

Buy your Agreement now — don’t wait until the warranty ends!

•Advance purchase saves money — up to 25% depending on the model type

•“New product” Agreement pricing is available for a limited time only

•Forgetting to purchase a Service Agreement before existing coverage expires results in vulnerability (the potential for an expensive and inconvenient "time and material" repair)

Why multi-year Agreements are best

•SAVINGS — up to 25%!*

•Protects against future price increases

•Eliminates the administrative hassle of renewing

•Provides long-term insurance against the unexpected

Later may be too late

•If a product is no longer under the original product warranty and is not covered by a Xerox Service Agreement, it must be in good working order to qualify for coverage

•Waiting for a failure before getting protection doesn’t work

Why Service Agreements are Worth Your Time!

More revenue/profit

•Multiplies your sales effort (with virtually no additional selling effort)

•Boosts your average gross margins

•Brings in ongoing revenue through renewals

•Doesn’t require up-front investment or inventory costs

Stronger account management

•Helps create lasting customer relationships

•Enhances your credibility as a total solutions consultant

•Generates repeat sales of supplies

Extremely satisfied customers

•Produces repeat and referral printer sales for you

•Transforms customer crises into solvable situations

•Ensures security in terms of product care

Other Service Offerings

On-Site Installation

•Service provided by a factory-trained Xerox technician

•Available for purchase through you

For More Information

For a complete, up-to-date listing of services products and prices, visit the Xerox Reseller Web site at

www.xerox.com/office/resellers/ and select “Services.”

* This savings is built into the per-year price of the Extended Service Agreement and is measured against the price of the Annual Service Agreement.

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