Xerox DC 265/255/240 Other Issues and Solutions, Description Possible Cause Application Solution

QuarkXPress 4.x

1.Select [File: Page Setup].

2.For Printer Description select the generic PPD for your Document Centre.

3.By default, the paper size is set to custom. Ensure that the paper size is set to the desired size. If not, the print job is held at the printer, requesting resources.

4.Select [Printer] to access the Adobe PS or LaserWriter printer driver interface.

5.Select [Print Options: Print].

Other Issues and Solutions

Description	Possible Cause	Application	Solution
Multiple sets of	The collate option in the	Any	Deselect [Collate] in the
a document are	application is selected,		application before printing.
stapled together.	as well as the collate		Make all of your print
	and staple option in the		options (including collation)
	Xerox DC 265/255/240		in the printer driver.
	custom driver. When this
	option is selected within
	the application, multiple
	copies are sent as one
	large stream of data that
	results in one collated
	set.
There are	The preference files may	Any	Delete the Preference file
printing	be corrupted.		for your Document Centre
problems or			at these locations:
problems			§	systemfolder/preference
accessing the
				s/printing prefs folder
PPD features.
				system folder/
			§
				preferences/printing
				prefs/parsed ppd folder.
			These files are regenerated
			by the system automatically
			when you configure your
			driver in the Chooser again.
Operating	Not known	Word 98	Manually re-boot the
system lock-ups			Macintosh.
might occur.

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Page 10	Document Centre Technical Support Operations