Troubleshooting

Unstable operationAre two or more CD writing software programs installed on your computer?

Installing two or more CD writing software programs on a computer sometimes makes its operation unstable. (The CD writing software programs that came with the CRW-70 drive can be used together without a problem.)

Is the disc dusty or dirty?

Remove dust or dirt from the disc, using an air spray or by wiping with a dry, soft cloth. To avoid damage, always wipe the disc gently in a direction perpendicular to the edge of the disc.

Other problemsYour CD writing software does not recognize the CRW-70 drive.

In order for CD writing software to recognize your drive, it must support the CRW-70 drive. Contact the manufacturer of your CD writing software to see whether the software supports the CRW-70 drive.

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