Yamaha RX-396RDS/396 owner manual Troubleshooting

Models: RX-396RDS/396

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TROUBLESHOOTING

TROUBLESHOOTING

If the unit fails to operate normally, check the following points to determine whether the fault can be corrected by the simple measures suggested. If it cannot be corrected, or if the fault is not listed in the SYMPTOM column, disconnect the power cord and contact your authorized YAMAHA dealer or service center for help.

 

 

SYMPTOM

CAUSE

REMEDY

 

 

 

 

 

 

 

The unit fails to turn on when the

Power cord is not plugged in or is not

Firmly plug in the power cord.

 

 

STANDBY/ON switch is pressed, or turns

completely inserted.

 

 

 

into the standby mode suddenly soon

 

 

 

 

The IMPEDANCE SELECTOR switch on the

Set the switch to either end when this unit is

 

 

after the power is turned on.

 

 

rear panel is not set to either end.

in the standby mode.

 

 

 

 

 

 

 

 

 

 

It happens that this unit does not work

There is an influence of strong external noise

Turn this unit into the standby mode and

 

 

normally.

(lightning, excessive static electricity, etc.) or

disconnect the AC power cord from the AC

 

 

 

a misoperation on this unit while using this

outlet. After about 30 seconds pass, connect

 

 

 

unit.

the power and operate this unit again.

 

 

 

 

 

 

 

No sound.

Incorrect output cord connections.

Connect the cords properly. If the problem

 

 

 

 

persists, the cords may be defective.

 

 

 

 

 

 

 

 

Appropriate input source is not selected.

Select an appropriate input source with the

 

 

 

 

input selector buttons.

 

 

 

 

 

 

 

 

The SPEAKERS switches are not set

Set the SPEAKERS switch which

Amplifier

 

properly.

corresponds to the speakers to be used to

 

 

the ON position.

 

 

 

 

Speaker connections are not secure.

Secure the connections.

 

 

 

The sound suddenly goes off.

The protection circuit has been activated

Turn this unit into the standby mode, and

 

 

 

 

 

because of short circuit etc.

then turn on to reset the protection circuit.

 

 

 

 

 

 

 

 

The SLEEP timer has functioned.

Cancel the SLEEP timer function.

 

 

 

 

 

 

 

Only one side speaker outputs the sound.

Incorrect setting of the BALANCE control.

Adjust it to the appropriate position.

 

 

 

 

 

 

 

 

Incorrect cord connections.

Connect the cords properly. If the problem

 

 

 

 

persists, the cords may be defective.

 

 

 

 

 

 

 

There is a lack of bass, and no ambience.

The + and – wires are connected in reverse

Connect the speaker wires in the correct

 

 

 

to this unit or speakers.

phase (+ and –).

 

 

 

 

 

 

 

Sound “hums”.

Incorrect cord connections.

Firmly connect the audio plugs. If the

 

 

 

 

problem persists, the cords may be defective.

 

 

 

 

 

 

 

 

No connection from the turntable to the GND

Make the GND connection between the

 

 

 

terminal.

turntable and this unit.

 

 

 

 

 

 

 

Sound level is low.

The LOUDNESS control is functioning.

Set the LOUDNESS control to the FLAT

 

 

 

 

position.

 

 

 

 

 

 

 

The volume level is low while playing a

The record is being played on a turntable with

The player should be connected to the unit

 

 

record.

an MC cartridge.

through the MC head amplifier.

 

 

 

 

 

 

 

The volume level cannot be increased, or

The component connected to the REC

Turn the power to the component on.

 

 

sound is distorted.

terminals of this unit is turned off.

 

 

 

 

 

 

 

 

FM stereo reception is noisy.

Because of the characteristics of FM stereo

Check the antenna connections.

 

 

 

broadcasts, this is limited to cases where the

Try using a high quality directional FM

 

 

 

transmitter is too far away or the antenna

antenna.

 

 

 

input is poor.

Set the TUNING MODE button to the manual

 

 

 

 

tuning mode.

 

 

 

 

 

FM

There is distortion and clear reception

There is multipath interference.

Adjust antenna placement to eliminate

cannot be obtained even with a good FM

 

multipath interference.

 

 

antenna.

 

 

 

 

 

 

 

 

 

A desired station cannot be tuned in with

The station is too weak.

Use the manual tuning method.

 

 

the automatic tuning method.

 

Use a high quality directional FM antenna.

 

 

 

 

 

 

 

Previously preset stations can no longer

This unit has been unplugged for a long

Repeat the presetting procedure.

 

 

be tuned in.

period.

 

 

 

 

 

 

 

 

A desired station cannot be tuned in with

Weak signal or loose antenna connections.

Tighten the AM loop antenna connections

 

 

the automatic tuning method.

 

and rotate it for best reception.

 

 

 

 

 

 

 

 

 

Use the manual tuning method.

 

 

 

 

 

AM

There are continuous crackling and

Noises result from ligtning, fluorescent lamps,

Use an outdoor antenna and a ground wire.

hissing noises.

motors, thermostats and other electrical

This will help somewhat but it is difficult to

 

 

 

 

 

equipment.

eliminate all the noises.

 

 

 

 

 

 

 

There are buzzing and whining noises

A television set is being used nearby.

Relocate this unit away from the TV.

 

 

(especially in the evening).

 

 

 

 

 

 

 

Remote control transmitter

The remote control transmitter does not

Direct sunlight or lighting (of an inverter type

Change the position of the main unit.

work.

of fluorescent lamp etc.) is striking the

 

 

remote control sensor of the main unit.

 

 

The batteries of this remote control

Replace the batteries with new ones.

 

 

 

transmitter are too weak.

 

Others

The sound is degraded when listening

This unit is in the standby mode.

Turn the power to this unit on.

with the headphones connected to the

 

 

compact disc player or cassette deck that

 

 

is connected with this unit.

 

 

 

 

 

 

 

 

 

 

 

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Yamaha RX-396RDS/396 owner manual Troubleshooting