7 Troubleshooting

Contents

Clearing a document jam

7-1

Problem solving

7-2

Contacting Service

7-4

Clearing a document jam

IMPORTANT: Only remove jammed documents from the transport when the scanner cover is OPEN.

1.Pull the scanner cover release lever forward to open the scanner cover.

2. Remove any jammed document(s) from the transport.

NOTE: If the document is in several pieces, carefully inspect the entire transport path to verify the entire document has been removed. If no document is found and the Jam Error persists, clean the paper path sensors. For procedures, see “Cleaning the optics” in Chapter 6.

3. Gently close the scanner cover and resume scanning.

A-61662 October 2011

7-1

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Kodak 9150DC, 9125DC, 9090DB, 9090DC manual Troubleshooting, Clearing a document jam