Troubleshooting
Problem | Cause | Remedy | See | |
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The sound suddenly | The protection circuitry has been activated | Check that the speaker impedance setting is correct. | ||
goes off. | because of a short circuit, etc. |
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Check that the speaker wires are not touching each | — | |||
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| other and then turn this unit back on. |
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| The sleep timer has turned this unit off. | Turn this unit on, and play the source again. | — | |
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| The sound is muted. | Press LMUTE or JVOLUME +/– on the remote | ||
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| control to resume audio output. |
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Sound is heard from | Incorrect cable connections. | Connect the cables properly. If the problem persists, | ||
the speaker on one |
| the cables may be defective. |
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side only. |
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Incorrect settings in “SPEAKER | Adjust the “SPEAKER LEVEL” settings. | |||
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| LEVEL”. |
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Only the center | When playing a monaural source with a |
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speaker outputs | CINEMA DSP program, the source signal |
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substantial sound. | is directed to the center channel, and the |
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| front and surround speakers output effect |
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| sounds. |
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No sound is heard | “CENTER SP” in “SET MENU” is set to | Set “CENTER SP” to “SML” or “LRG”. | ||
from the center | “NONE”. |
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speaker. |
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One of the HiFi DSP programs (except for | Try another sound field program. | |||
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| “7ch Stereo”) has been selected. |
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No sound is heard | The sound field programs are turned off. | Press ESTRAIGHT to turn them on. | ||
from the presence |
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You are using a source or program | Try another sound field program. | |||
speakers. | ||||
| combination that does not output sound |
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| from all channels. |
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| “EXTRA SP ASSIGN” is set to a setting | Set “EXTRA SP ASSIGN” to “PRESENCE”. | ||
| other than “PRESENCE”. |
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No sound is heard | “SUR. L/R SP” in “SET MENU” is set to | Set “SUR. L/R SP” to “SML” or “LRG”. | ||
from the surround | “NONE”. |
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speakers. |
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This unit is in the “STRAIGHT” mode | Press ESTRAIGHT on the front panel so that | |||
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| and a monaural source is being played | “STRAIGHT” disappears from the front panel |
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| back. | display. |
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No sound is heard | “SUR. L/R SP” in “SET MENU” is set to | Set “SUR. L/R SP” and “SUR.B L/R SP” to a setting | ||
from the surround | “NONE” and “SUR.B L/R SP” is | other than “NONE”. |
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back speakers. | automatically set to “NONE”. |
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| “SUR.B L/R SP” in “SET MENU” is set | Set “SUR.B L/R SP” to a setting other than “NONE”. | ||
| to “NONE”. |
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Zone 2 speaker | “EXTRA SP ASSIGN” is set to a setting | Set “EXTRA SP ASSIGN” to “ZONE2”. | ||
settings are not | other than “ZONE2”. |
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available in “SET |
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MENU”. |
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FRONT B speakers | “EXTRA SP ASSIGN” is set to a setting | Set “EXTRA SP ASSIGN” to “FRONT B”. | ||
cannot be activated. | other than “FRONT B”. |
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No sound from the | “FRONT B” in “SPEAKER SET” is set to | Set “FRONT B” to “FRONT”. | ||
center, surround or | “ZONE B”. |
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surround back |
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speakers when the |
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FRONT B speakers |
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are activated. |
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Presence speaker | “EXTRA SP ASSIGN” is set to a setting | Set “EXTRA SP ASSIGN” to “PRESENCE”. | ||
settings are not | other than “PRESENCE”. |
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available in “SET |
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MENU”. |
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